Company And Job Overview

Our client is a fast-growing B2B e-commerce platform specializing in fresh food and produce distribution. As part of its digital transformation journey, they are seeking a Technical Product Manager to drive product growth, customer retention, and personalization initiatives through data-driven and hands-on product development.

Job Responsibilities

Own the e-commerce sales product roadmap and lead initiatives to improve customer lifetime value (LTV), retention, upselling, and cross-selling through digital features
Design, develop, and implement recommendation, personalization, and targeting capabilities on the e-commerce platform
Automate sales activities currently performed manually by the sales team, turning customer insights into scalable platform features
Analyze customer purchase behavior, identify data gaps, and enhance CRM (HubSpot) and data-capture processes
Establish KPIs, track product performance, measure business impact, and drive continuous improvement initiatives
Work closely with Sales, Customer Service, CEO, CTO, and Product Development teams to translate business needs into technical solutions
Contribute hands-on to development, system enhancement, cloud infrastructure, and the migration from PHP to TypeScript

Job Requirements

At least 8 years of experience in product management and web/e-commerce development, with proven experience delivering revenue growth through digital products
Experience in e-commerce product development, including recommendation engines, personalization, targeting, and data-driven feature delivery
Strong SQL skills, including complex queries, data analysis, aggregations, joins, and performance measurement
Hands-on technical capability with software development, particularly PHP, and ideally TypeScript in production environments
Experience with AWS services (ECS, RDS, Lambda) and Infrastructure as Code (AWS CDK or Terraform)
Knowledge of distributed systems, API integrations, batch processing, and troubleshooting across multiple services
Applicants must be Malaysian citizens or hold valid work authorization

Interested applicants, feel free to click APPLY NOW

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Technical Product Manager (Sales / E-commerce)