Job Description

Are You Ready to Make It Happen at Mondelēz International

Join our Mission to Lead the Future of Snacking. Make It Matter.

You partner with functions and business units to develop roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International Digital Services.

How You Will Contribute

You will be the lead contact for the defined processes used by the shared services team and/or third-party suppliers. In this role, you will drive internal and external continuous improvement initiatives to introduce external insights and best practice experiences. In addition, you will lead projects, business consultancy efforts and operational processes, ensuring that key performance indicators and performance management targets are met and that best practices are shared.

What You Will Bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

Shared services in a global environment
Building and maintaining effective partnerships with internal stakeholders and suppliers
Customer service and effectively leading relationships with demanding customers
Communicating effectively, organizational, problem-solving, analytical and multi-tasking skills
Operating effectively in a changing environment and using initiative and personal resourcefulness to proactively manage contingency or emergency situations
Using data to make recommendations and decisions
Key performance indicators, managerial reporting, forecasting and budgeting

More About This Role

You will work with all functions and partner with the SEA markets to help their teams transform into a Digital first organization. You will steer the delivery of the strategy by leveraging the global Mondelēz Digital Services (MDS) organization – governing high value projects and ensuring executional excellence. The individual must be a capable manager who is confident and experienced in leading different aspects of IT management and solution domains. You are expected to be a thought leader, capable of optimizing current efforts and bringing new insights through a mixture of innovation and broad, creative thinking.

Main Responsibilities

Understand and consolidate various Technology services delivered by global teams and ensure the key ones land well for the concerned Business functions.
Understand the Business drivers and ongoing execution to fit in technology programs
Manage the annual SEA BU budget planning and ensure investments are in high return areas.
Provide thought leadership on a market level, leveraging knowledge of trends and culture to become the go-to resource for Digital and Technology. Evangelize Digital transformation, adoption and Analytics across the organization.
Lead and direct vendor/ agencies for local/ legacy solutions including Websites, apps and local sales solutions
Be the steward for organization Data at the leadership level and ensure appropriate governance are followed in managing and protecting data assets
Coach business teams in running proof of concepts and experiments with new tech with the right guardrails
Guide recommendations for infiltrating new and emerging platforms and charter first-time, innovative tactics to create best-in-class digital experiences for all key stakeholders – employee, customers and consumers
Partner with HR head to elevate Digital capabilities across different levels in the organization
Partner with head Legal counsel in driving greater cyber security and data privacy practices
Work with other Business Unit MDS leads and functional experts in the global digital organization to ensure prioritization and delivery of the SEA BU agenda
Champion data-led thinking within the organization so that we keep evolving Analytics and AI/ML capabilities
Stay connected with external industry and internal global teams to bring in outside-in views and benchmarks on Digital/ Technology trends
Support in the hiring and Coaching of early career recruits and fresh talent

Career Experiences Required & Role Implications

BE/MBA Degree
Tech leadership roles – Head of IT for multiple markets within SEA. Has experience in running large enterprise wide IT projects and leading technology in business projects
Strong understanding of Sales & Marketing technologies.
Worked on 2 of the 3 business functional domains in CPG – Sales, Marketing and Supply Chain
Ability to drive projects from conception to completion
Must possess approximately 16+ years of any combination of experience that demonstrates a commanding knowledge of IT – project management, Infrastructure, Solution management, Architecture, Innovation
Must be a strong communicator – written and oral

Leadership Competencies:

A passion for Technology and its impact on business and work
Innovative thinking – solution mindset
Ability to frame a transformation agenda rooted in organization / people behaviors
Execution discipline – following through, setting a focused strategic agenda, ensuring the highest level of excellence and delivering results
Exhibits organizational agility, creativity, and intellect
Committed to driving measurable business impact
Highly collaborative and the ability to influence cross-functional teams and external agencies to realize the marketing aspirations of the brands
Strong professional relationships with colleagues and vendors

Functional competencies required:

A genuine passion for New technologies and value it can create for our business
Experience in running Agile teams and coaching them
Strong understanding of Analytics domain especially AI/ML and Big data
Translate Digital strategies into persuasive communication, innovation and Projects/ platforms
Drive impact through relevant touchpoints that drive business
Fluent and demonstrated world-class capability to guide and build organizational competency, leading through influence
Strong team leader, balance of strategic & strong analytical thinking, excellent presentation skills, and experience managing and coaching teams in a matrixed organization and a rapid growth environment

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Business Unit Summary

Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob's crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Relationship Management

Global Business Services

SEA BU MDS Director