Job Summary

Document Control Specialist is responsible for providing world class service to Product Configuration Management (PCM) customers and business partners.
Focusing on continual improvement of processing change management cycle times while maintaining a high level of accuracy and efficiency.
Driving PCM initiatives, programs, clean-up activities and other assignments as directed by the management team.
Additionally, working with management team to highlight problem areas and make process improvements where possible.
Working closely with Sr. Document Specialists, internal and cross-functional teams.

Essential Duties and Responsibilities

Item Master Creation, Enrichment, Maintenance and Management in Agile PLM system.
Project Document Release.
Data Analysis and Reporting.
⭐BOM (Bills of Material) Creation and Management.
⭐Engineering Change Management.
⭐Software Releases.
⭐High level of interaction with customers, suppliers and other team members via Teams/Zoom Teleconference or in person meetings as applicable.
End-to-End New Product Program Support; work directly with Program Team members to document and release all products as required.
Support Service, Custom Products, Product Marketing, Program Management, Manufacturing, Engineering amongst other teams with the release and maintenance of sustaining or new product, and or changes.
Support Product Configuration Management with specific project activities, such as but not limited to; clean-up projects, cost-reduction projects, regulatory initiatives, team coverage, etc.
Work with external suppliers and manufacturers as required; mitigate and solve issues as they arise.

⭐Deliverables

Key Qualifications and Skills

Required:

⭐Bachelor's degree in Engineering, Business Management, Operations, Supply Chain, or a related field.
⭐2 - 4 years of experience in a document control, data management, or a similar role.
⭐Strong proficiency in MS Excel (e.g., VLOOKUP, pivot tables, data validation).
Exceptional attention to detail and a commitment to producing high-quality, accurate work.
Proven ability to manage multiple tasks simultaneously in a fast-paced environment.
Excellent communication skills and a collaborative, team-oriented mindset.

Preferred (Nice-to-Have):

Hands-on experience with PLM software (e.g., Agile PLM) and ERP systems (e.g., SAP).
Experience in a manufacturing or new product introduction (NPI) environment.
Familiarity with data visualization tools like Power BI.
Proficiency in Mandarin to collaborate effectively with international teams.

Document Control Specialist II