Kibana, PowerShell, Bash, Windows, Jira, MS SQL, Docker, Linux, MySQL, Macos, Databricks, Ruby, Rest Apis, Azure, Windbg, Python, Kubernetes, AWS, ETW, Elastic Stack, zendesk, Athena, XPerf

Technical Writing, Claude Certified Architect – Foundations CCA-F, AI GenAI platform features, ITSM ServiceNow, application or platform support engineering

Java, Unix, Pyspark, Pl Sql, Bitbucket, Shell Scripts, Jira, Sql, Git, Ruby On Rails, Confluence, Linux, Quicksight, MySQL, Oracle, Python, Incorta, Data Analytics tools, AWS cloud technologies, ETL pipelines

Mgcp, Sql, Cisco Unity Connection, Cisco Ucce, H.323, Cisco Webex Contact Center, VoIP, skills-based routing, NICE CXone Studio, Contact Center Real Time and Historical Reporting, ICM scripting, Cisco Outbound Dialer, Contact Center Workforce Management application, SIP, Cisco CVP, Business Communication systems software, Contact Center Quality Monitoring application, call flow development, Cisco Finesse

Linux Administration, Java, Servicenow, Oracle Sql, Pl Sql, Unix Administration, Autosys, JIRA, Itil, Agile, Monitoring and Alerting Tools, Release Change Management, OBIEE Reporting, Continuous Service Improvement

Scripting, Soap, Workflows, Machine Learning, Problem Management, Angularjs, Business Rules, Servicenow, Javascript, AI AIOps, ITSM Concepts, Web Services Integration, ServiceNow Platform, Imports, CMDB Data Models, UI Actions, Jobs, Menus, Integration Protocols, Integration Hub, Catalog Requests, Transforms

.NET, Azure Cloud, AWS, Github, Javascript, Azure DevOps, Front-End technologies, Sitecore, MVC development patterns

Databases, Sql, network security, Application Security, Kubernetes, Python, Bash, Servicenow, Docker, Linux-based products

chrome , Intune, MECM, Antivirus, SCCM, Servicenow, Bitlocker, Windows 11, Active Directory, ITSM tools, Azure Hybrid AD, MS Edge Enterprise, Group Policy Objects, Autopilot

Sql, Postman, Jira, Grafana, Curl, Cloud Logging, Jira Service Management