Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let's start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

Awarded For
Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
Bronze Winner in Cross-Generational Workforce Engagement (2024)
Gold Winner for Excellence in Workplace Culture (2021)
Comprehensive medical, dental, optical and insurance benefits
Flexi working hours arrangements
Staff Line & Device Subsidy
Smart Casual Attire
Child Parental Care Leave
Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
Special employee discounts for selected F&B Brands

Job summary

We're looking for a results-driven Key Account Manager to hunt new enterprise mid market clients in Malaysia in selling U Mobile Enterprise product including mobile line, DIA and solutions around 5G mobility capabilities. You will be the primary point of contact for customers, ensuring satisfaction, identifying upsell opportunities, and driving revenue growth through strategic account management.

The Day-To-Day Activities

Hunting new client and maintain strong, long-term relationships with clients
Account and Client Management

-Understand client needs and tailor telecom solutions to meet business objectives

-Negotiate contracts and close agreements to maximize profitability

-Identify growth opportunities within existing and new accounts and support new business

development

Collaborate with internal teams (sales, technical, customer support) to ensure seamless service delivery
Monitor account performance and proactively address issues or concerns
Stay updated on telecom industry trends, products, and competitive landscape
Prepare regular reports on account status, forecasts, and client feedback

About You

Minimum Diploma or Higher Diploma, preferably Bachelor's degree in Business, Communications, or a related field.
Proven experience in account management, preferably in telecommunication or tech related industries.
Added advantage – Strong understanding of telecom services (e.g., mobile, broadband, enterprise solutions)
Strong communication, negotiation, and presentation skills with the ability to build relationships with enterprise clients.
Proficient in CRM tools and Microsoft Office Suite, with the ability to manage multiple accounts and prioritize effectively.
Strategic, customer-focused, and analytical, with strong problem-solving skills and a positive, energetic attitude.

What's Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

Key Account Manager, Enterprise Mid-Market (Northern)