DRSC SR&T - Forensic & Financial Crime Operations, Senior Manager

Location: Kuala Lumpur, MY

Are you ready to unleash your potential

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us Join the winning team now!

Work you'll do

As a global leader in forensic, dispute and data advisory services, Deloitte Forensic & Financial Crime supports clients who are exposed to risks from financial crime, fraud and other economic crimes, as well as claims and disputes.

We are looking for suitably qualified professionals to be a part of our Financial Crime Operate team in Malaysia. Our Financial Crime Operate team supports Financial Institutions in back-office services related to Financial Crime Operations which includes inter alia KYC, Client Onboarding, Transaction Monitoring, Transactions Screening and Name Screening.

The work is performed from our purpose-built Delivery Centre in Kuala Lumpur.

Role and Responsibilities

Your role will be to manage the day-to-day operations of the Delivery Centre in providing the array of services to clients from multiple geographies around the world.
The work will include the following:

Administration and Engagement Management: Responsible for administration which includes onboarding of clients, opening engagements, managing the finances related to the engagements, billing and collection of fees.
Financial and Commercial management: You will be responsible for the day-to-day financial management of large client engagements. You will also be responsible for commercial inputs into deals and proposals.
Business Development: You will play a role in drafting proposals and performing pitches to prospective clients as well as be part of drafting budgets and pricing to be included in proposals to clients.
Team Management: You will be responsible for leading the team reporting into a responsible partner. A number of Operations Managers will report into you.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Managers across our Firm are expected to:

Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
Make effective use of resources to optimise value.
Demonstrate the success and efficiency of Deloitte through leveraging its network and people.
Deliver exceptional quality results and stakeholder value by leveraging each person's strengths to build high performing teams across businesses and borders.
Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.
Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.

Requirements

Bachelor's degree in Accounting, Economics, Finance, or a related field.
At least 8 years of professional experience in a management role in a Delivery Centre, ideally in Financial Crime Operations.
Prior Financial Crime/Financial Crime Operations experience is a plus with related experience of software used for client delivery.
Strong presentation, report writing, and people management skills are essential.
Proven ability to work within a team and manage large/multiple projects effectively.
Working within client defined SLA's and quality metrics.
Experience in managing people including promoting a positive culture and maintaining low attrition rates
Capable of identifying issues and providing solutions when reporting to Partner/Director.
Able to independently lead client projects under Partner supervision.
Commitment to excellence in professional and client services.
Motivated to take on challenging tasks in a dynamic environment.
Willing to contribute to practice growth and development.

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm's business contact number or business email address.

DRSC SR&T Manager Financial Crime Operations