Cree LED, a Penguin Solutions brand, offers one of the industry's broadest portfolios of application-optimized LED chips and components, leading the industry in performance and reliability. With more than 35 years of innovation, our strong IP portfolio and unique business model ensures supply chain continuity. We deliver best-in-class technology and breakthrough solutions for focused applications in high power and mid-power general lighting, horticulture, specialty lighting and video screens. For more information, visit  cree-led.com . 

Job Overview

The Contract Manufacturing Manager is responsible for leading the strategy, execution, and performance management of global contract manufacturing partners to ensure reliable, cost-effective, and high-quality production. This role focuses on establishing and scaling production at new manufacturing sites while optimizing existing partner operations to drive improvements in quality, yield, cost, delivery, and customer satisfaction. The position serves as the primary interface between internal cross-functional teams and external manufacturing partners, ensuring alignment to business objectives and demand requirements. Success in this role requires strong leadership, supplier management, and operational expertise to deliver sustainable growth and best-in-class manufacturing performance.

Responsibilities

Responsible for management of multiple outsourced LED contract manufacturing chip and packaging partners.
Work with a cross-functional contract manufacturing team to create a unified product performance monitoring process across multiple contract manufacturer sites.
Oversee product transfers and site qualifications ensuring performance targets are met.
Manage supplier performance through KPIs, scorecards, and reviews.
Drive operational excellence and continuous improvement initiatives.
Lead cross-functional alignment between internal teams and external partners.
Develop and execute process and product improvement projects to push the performance-cost roadmaps.
Work with planning and procurement to align demand and factory capabilities.
Own supplier quality and customer satisfaction outcomes.
Drive data-based decision-making using manufacturing analytics.
Ensure change management and qualification processes are documented.
Coordinate equipment readiness and production ramp-up.
Establish monitoring and escalation processes.
Communicate performance, risks, and status to leadership.
Work closely with quality on Supplier and Customer CAPA.
Track CMs KPI
Train with the Asia LED and US LED engineers on systems, attend weekly staff meetings
Hold external weekly CM meetings for Malaysia & China
Hold internal weekly CMM meetings with US/Asia team
Integrate with internal quality team to understand how they work together within the CMM team and how the SQE's support your CM's and you as a CMM
Travel to global manufacturing sites have passport / Visa in place for international travel as needed.

Qualifications

BS in Engineering.
Experience with semiconductor wafer fabrication and packaging processes.
Strong analytical background with understanding of core statistical techniques.
Ability to interface with people of different backgrounds and at every level of the organization.
Excellent verbal and written communication skills.
Strong drive to produce results in a timely fashion and have strong sense of competitive urgency.
Be willing and able to travel internationally.
Ability to multitask effectively.

Preferred Qualifications

Experience with off-site factory support
Chip to component manufacturing experience
Component to board / SMT experience
5+ years recent experience as a Product/Process/Quality Engineer in a semiconductor environment
Strong track record of effective problem-solving, good engineering judgment and decision-making skills
Strong self-motivation and project management experience.
MS or Ph.D. in Electrical, Chemical, Materials Science, or Mechanical Engineering.
Experience with SQL, JMP, MS Access, etc.
Experience at identifying patterns and defect clusters in manufacturing data.
Experience at failure analysis and understanding of typical failure analysis techniques (SEM, EDS, FIB, Auger, etc.)
Able to communicate and read in Mandarin is a plus

Location 

This role is based in Penang, Malaysia. 

Travel 

20%