Position Title:

Compensation and Benefits Specialist

Work location: Bayan Lepas or Georgetown, Penang.

Position Overview

The Compensation and Benefits Specialist supports the administration and continuous improvement of compensation and benefits programmes while ensuring efficient HR operational support. This role works closely with internal stakeholders to maintain compliance, manage employee enquiries, and support compensation-related initiatives.

Key Responsibilities

Compensation & Benefits Administration

Support the administration, review, and maintenance of compensation and benefits programmes.
Assist in the development and implementation of compensation policies, salary structures, and benchmarking exercises.
Support annual compensation cycles including salary review, bonus administration, and benefits renewals.

Employee Benefits Operations

Provide day-to-day operational support for employee benefits.
Collaborate with external vendors and service providers related to benefits administration.

HR Helpdesk & Employee Support

Manage HR Helpdesk enquiries by responding to employee queries related to compensation, benefits, HR policies, and HR processes within agreed service levels.

HR Data Management

Ensure accurate and timely updates of employee records and HR data in relevant systems.
Maintain proper documentation and ensure compliance with data confidentiality requirements.

Reporting & Documentation

Prepare compensation and benefits reports, dashboards, and documentation for audits or management review.

Stakeholder Collaboration

Work closely with Payroll, HR Business Partners, and other internal stakeholders to ensure smooth HR operations.

Compliance & Governance

Ensure adherence to statutory requirements and internal HR policies.

Process Improvement

Contribute to digitalization initiatives and continuous process improvement to enhance HR Helpdesk and Compensation & Benefits operational efficiency.

HR Projects

Support local, regional, and global HR initiatives and projects as required.

Role Requirements

Education

Diploma or Degree in Human Resources, Business Administration, Psychology, or a related discipline.

Language

Fluent in Mandarin & English

Experience

3–5 years of relevant experience in Compensation & Benefits, HR Operations, or related HR functions.
Experience within the BPO industry is an advantage.
Final job title may vary depending on candidate experience.

Compensation and Benefits Specialist - Mandarin Speaking