Devops, SaaS platforms, Technical Customer Support, Logs, CLI tools, B2B tech products, Troubleshooting

Unix, Windows, Grafana, MySQL, Microsoft Azure, Excel, Pycharm, Putty, SQL server, Linux, Winscp, Elastic Search, MongoDB, Word, Microsoft Windows Operating systems, Server Logs, Azure Alerts, Application Logs, Azure Monitoring, SaaS Application logging and Monitoring, zendesk, Salesforce, Data Dog, Application Insight, AWS cloud Infrastructure, Azure SQL Log, Troubleshooting Tools, Advance Formulas

Linux, Vmware Esxi, Network Troubleshooting, Ccna, Routers, Switches, Firewalls, Vulnerability Management, JNCIE, B2B SaaS, networking knowledge, 802.1X NAC, scripting capability, cybersecurity fundamentals

snowflake , Java Programming Language, Data Modeling, Debugging, Databricks, Data Integration, AI orchestration frameworks, API challenges, AI LLM technologies, data integrations, prompt engineering, AI Agentforce implementations, conversational AI solutions, Troubleshooting, Salesforce Data Cloud

Technical Support Engineer, technical support, O365 troubleshooting, Voice Process, issue resolution, Product Knowledge, escalation handling

Google Apps, JIRA, Technical Troubleshooting, Salesforce, Command-line interfaces

Saas, UEM, Problem-solving, Troubleshooting, technical support