Job Title: Regional Programme Lead ASIA

Type: Contract

Duration: 12 Months (1 Oct 2026 – 30 Sep 2027)

Work Hours: 9am-6pm

Mode: Hybrid (3 Days Office & 2 Days WFH)

Location: Kuala Lumpur, Malaysia

Overview

This Regional Programme Lead reports to the Global Programme Manager. This team is responsible for setting up and running the global procurement programmes including the Global Travel Programme, Global Contingent Labour Programme, Global Corporate Card Programme in collaboration with the Managed Service Providers, Procurement Category Managers and stakeholders to deliver a positive user experience through effective programme management, user support & training, communication and the successful implementation of key supply contracts.

The global programme team works across all functions, segments and geographies providing a unique ability to impact the business globally through driving change and building strong, trusting relationships with internal business stakeholders.

The post holder will have previous knowledge and experience of managing travel, meetings & events and contingent labour programmes including strong stakeholder management and communication skills, effective supplier management together with a track record for taking ownership of identified opportunities/ challenges.

Key Responsibilities

Manage day to day operations of the global programmes in the responsible region, including direct oversight of the managed service providers (MSP) to drive a good user experience.
Act as SME to work with MSP to expand/enhance global programmes to new country and business unit.
Identify opportunities to improve operations and processes through strategic performance reviews and develop plan to prioritise improvement and innovative initiatives.
Support delivery of business and functional strategies through advising, educating and influencing on a wide range of programme deliverables.
Provide proactive support to end users through providing quick resolution to end to end programme queries encompassing processes, strategies, systems and the organization.
Develop and deploy programme management training and awareness sessions supporting existing needs and new initiatives.
Build strong internal stakeholder relationships through supporting cross functional teams that address and resolve complex issues.
Monitor and measure effectiveness of day-to-day managed performance, interfacing back to The Company's internal businesses and stakeholders.
Required participation to deliver a 24/7 coverage to manage to conclusion, any incidents impacting The Company's employees. Requires adherence to HSSE policies, Incident Management Plans and direction provided by Group Crisis & Continuity Management, Security/Group Health and on the ground Incident Management teams.

Team Integration

Helps to create and embraces a culture of collaboration, excellence, and continuous improvement in their team, the business users and relevant procurement teams. Develops their technical skills and helps represent the interests of their region / site / asset across procurement and the broader organization.
Collaborates across procurement, with the business and, where appropriate, with suppliers to create a one team mentality
Builds region / site / asset knowledge across the wider procurement organization to ensure delivery of their objectives
Develops their technical capabilities and accelerator skills
Embraces psychological safety, and company values, as a foundation for collaborative learning, ideation and innovation
Compliant with Code of Conduct (CoC), policies and procedures to ensure compliance

Supplier & Stakeholder Management

Uses storytelling to communicate with users and business partners, respectfully challenging to achieve the right outcomes, resolving conflict and focusing on priorities.
Influences through complexity and ambiguity, managing virtual relationships with stakeholders in multi-discipline, multi-cultural environments
Builds good stakeholder relationships, bringing market insights and championing supplier value whilst taking time to understand business needs. Becomes a trusted advisor and critical partner to stakeholders
Builds relationships with main stakeolders and superusers globally, understanding stakeholder feedback and proactively working to build procurements reputation and ROI
Maintains close connectivity across procurement teams ensuring appropriate prioritization and resourcing

Transformation And Change Management

Assists in the delivery of modernization & transformation activities, leading optimization of regional procurement delivery, and creating incremental value, aligned to the broader procurement and business transformation agendas.
Work with business partners to leverages digital solutions to drive innovation, enhancing efficiency, effectiveness and value creation
Partners with internal discipline teams to drive category excellence
Use influencing, storytelling and communication to encourage adoption
Helps deliver modernization & transformation activities and optimization of regional procurement delivery aligned to the broader procurement and business transformation agendas

Requirements

An undergraduate degree (ideally in procurement or business) or equivalent experience
Proficiency in BM & English
Minimum 6 years-experience in a global contingent labour or travel programme management role.
Familiar with contingent labour vendor management system (VMS) e.g. Fieldglass, Beeline.

Functional Knowledge

Must be adept at developing and maintaining business context including an understanding of strategic direction, priorities, stakeholders, and strategy.
Strong process knowledge.
Skilled in designing user-centric process.
Experience in delivering communication and change management plans and campaigns.
Experience of working cross culturally and in an international environment
Engaging and collaborative way of working
Resilient and experienced in working in multi-faceted environment
Proven experience in working through crisis situations (i.e. evacuations, locating travellers during an emergency incident, provide clear guidance and communication to employees impacted in an event, recovery to business-as-usual state).

Problem Solving

The ability to assist in partnering with the business to develop innovative solutions, clearing blockers and enabling delivery. Helps translate business requirements into a demand plan.
Embraces industry challenges and technological disruption, pioneers innovative solutions whilst managing risk
Brings multiple parties (procurement, business, suppliers) together to collaboratively solve complex problems
Manages conflict to successful resolution while maintaining relationships with key stakeholders
The ability to assist in evaluating innovative solutions and manage risk
Helps translate business requirements into a strategic delivery plan, aligned with the categories, to inform strategic decisions

Interpersonal Skills

Good stakeholder networking and influencing skills to ensure buy in and adoption, building a reputation as a partner to the regions / sites / assets
Ability to communicate and influence across different levels in the organisation
Experience in regular interaction with external suppliers preferred
Effective change management is key, requiring influencing, engagement and storytelling abilities
Persevering through organizational complexity and resistance to change, key to leading transformational change

Recruiter-in-charge

Name: Rodney Chong

Email: [HIDDEN TEXT]

PMO Lead II (Actual Job Title: Regional Programme Lead)