Search by job, company or skills

3PL Vendor Management Executive - Logistics Operations, SG Marketplace

Shopee
3-5 Years
Malaysia, Kuala Lumpur

This job is no longer accepting applications

Job Description

Job Description:

  • Manage the operational performance of assigned 3PL partners by monitoring KPIs, identifying performance gaps, and driving corrective and long-term improvement plans.
  • Conduct data-driven analysis to identify operational trends, optimize logistics processes, and support vendor performance reviews and negotiations.
  • Oversee capacity planning by monitoring delivery volumes, validating capacity with internal analytics teams, and mitigating potential operational risks.
  • Collaborate with cross-functional teams (Product, Business Development, Customer Experience, Finance, Claims & Reconciliation) to improve service quality, customer experience, and operational efficiency.
  • Lead vendor business reviews, manage SLA governance, and ensure compliance with contractual terms, including delivery performance, payment terms, and claims management.
  • Support logistics projects and product enhancements, including system testing (UAT), process improvements, and operational rollouts.
  • Drive the onboarding and integration of new logistics partners, including commercial negotiations, operational readiness, and performance monitoring.
  • Continuously review and improve SOPs, processes, and cost optimization initiatives to enhance operational efficiency and reduce logistics costs.

Requirements:

  • Bachelor's degree with 3-5 years of experience in e-commerce, logistics, supply chain, or a related field.
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
  • Excellent stakeholder management and communication skills, with experience working across cross-functional teams and external vendors.
  • Proven experience in vendor management, performance management, and commercial negotiations.
  • Proficient in Microsoft Excel experience with data analysis and reporting is preferred.
  • Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
  • Self-driven, proactive, and results-oriented, with a continuous improvement mindset and willingness to take on new challenges.

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
E-Commerce Logistics
Employment Type:
Full time

About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 151762751

Last Updated: 21-08-2026 07:55:04 AM
Homejobs in Malaysia3PL Vendor Management Executive - Logistics Operations, SG Marketplace

Similar Jobs

Chatbot, CS - SG Marketplace (Open to Fresh Graduates)

Shopee
Malaysia, Kuala Lumpur

Skills:

Excel, product management, AI automation, GTools, Data Analysis, Spreadsheets, Product Testing

Beware of Scammers

We don’t charge money for job offers

Know More