Process and post customer invoices accurately and on time
Monitor incoming payments and allocate receipts
Maintain up-to-date customer account records
Generate and distribute customer statements and reports
Credit Control
Proactively follow up with customers on overdue accounts via phone, email, and lettersLiaise with sales and customer service teams regarding account status and disputes
Prepare regular reports on aging debt, collection progress, and risk exposure
Escalate and manage problematic accounts in line with company policy
Assist with month-end closing processes related to AR and collections
