Account Director (Integrated Communications Agency)

about the company

As the preeminent marketing recruitment specialisation Randstad Malaysia, we have been engaged by a distinguished local media solutions provider to identify a strategic Account Director possessing robust leadership acumen to join their operations in Kuala Lumpur.

The organisation is dedicated to delivering sophisticated integrated communication services to premium consumer brands, with a proven track record of providing excellent service to these sectors.

about the job

Reporting to the Managing Consultant.
Leading a team of Account Manager, Account Executive

Key responsibilities:

• Manage strategic client and stakeholder relationships, serving as the primary liaison for key accounts and facilitating high-level negotiations
• Direct strategic campaigns and initiatives to ensure full alignment with client business objectives
• Oversee project portfolios to drive profitability, quality, and long-term client retention
• Identify emerging market opportunities and lead the development of proposals and tender submissions
• Optimise operational workflows to enhance the overall efficiency of client servicing teams.

about the manager/team

Reporting directly to the line manager, one of the founding members, a leader whose profound industry expertise has cultivated a uniquely close-knit and stable team. The line manager's commitment to mentorship is evident in the time and dedication the line manager consistently invests in people development.

skills and experience required

• A minimum of 8 years of professional experience in account servicing, client management, public relations, advertising, marketing, or event management.
• At least 3 years of experience in a leadership or managerial capacity.
• A demonstrated track record of success in managing major accounts and directing multidisciplinary teams.
• Possess advanced analytical thinking, comprehensive project management capabilities, and exceptional communication skills across all organisational levels.