We're hiring! We are looking for Account Executive to join our team in Kuala Lumpur, Malaysia!
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What The Day Will Look Like
Assist Service Delivery Leader (SDL) to manage the department which encompasses, among other centralized administrative services and quality of the CRS/HS operations. Responsible for the overall support and administration of the Broking/Processing duties in centralization of all transactional processing and ensuring accuracy, completeness and timeliness of all assigned tasks.
Major Responsibilities
- Assist the SDL in centralization of all processing to achieve operational excellence.
- Review and re-engineering of processes and procedures to improve operational support to the business.
- Ensures regulatory compliance and implementation of the effective Aon Corporate procedures and controls.
- Provide training and guidance to the Servicer under their function such as Client Capture, Inflow and DMI, Time Recording, Data Quality and GAMS.
- Assist in monitoring Data Quality and managing the system data.
- Assist in handling system UAT testing.
- Collaboration with team members and work as a team to achieve better result.
- Provide support to SDL and able to take up additional task on any other tasks as assigned from time to time.
- Generating of Bridger screening for OFAC Trade Sanction screening and perform AML screening on new prospect/client before creating in eGlobal system and assist in investigating for potential matches.
- Training new staff and ensuring CPU staff understand the booking procedures, keeping updated on system upgrades, and new procedures.
- Handling invoicing from Inflow to eGlobal/Evolution, Update of global client policy information in GAMS system, client due diligence and updating of Aon Contract details in eGlobal and sending outstanding premium reminder to clients.
- Creation of Insurer/Risk/Sub agent as require.
- Verificaiton of LHDN E-invoice report before Finance upload to LHDN site.
More specifically
- Responsible in providing the day-to-day support to the Broking Service team in meeting customer's expectation in relation to the day-to-day delivery and Processing matters.
- Ensure compliance with Company's operational policies and procedures with regards to insurance booking, operational excellence and customer account operations, company policies, procedures and regulations.
- Ensure the SDL is kept fully informed of any pertinent issues or problems.
- Working closely together with Finance & IT to support efforts related to, among other financial monitoring and reporting respectively data integrity, standard and analyses.
Skills And Experience That Will Lead To Success
- Minimum of 1 to 2 years in insurance industry or related experience.
- Strong communication and interpersonal skills.
- Exposure to process improvement and business excellence initiatives.
- Professional qualification in insurance is an added advantage.
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