Job Summary
The Aftermarket Manager will be accountable for generating profitable aftermarket sales revenue. This includes managing existing installed bases, recapturing drifted client, and capturing new client account through an excellent compressed air aftersales experience.
Responsibilities
- Have overall responsibility to drive and grow aftermarket business, by achieving order target, revenue and margin target that is aligned with company's objectives.
- Establish, deploy, and execute plans and strategies to grow aftermarket market share, installed base coverage, and achieve customer satisfaction.
- Co-ordinate with vendors/subcontractors on field jobs and project/sales team on Testing & Commissioning jobs.
- Follow up CQ Quotation/PO with customers (technical clarification).
- Provide timely monthly/quarterly business reports regarding aftermarket performance.
- Any other roles and responsibilities as and when assigned.
Basic Requirements / Qualifications
- Diploma/Degree in Mechanical/Industrial Engineering or related fields.
- Aftersales experience with parts & services for industrial products such as Air Compressors, Dryers, or other similar equipment.
- 5 years service and commercial experience in similar industries.
- Experienced in air compressor aftermarket is preferred.
