Responsible for carrying out business plans, promoting new business opportunities for the Branch while retaining and growing existing accounts through Agency, Direct and Brokers. To carry out the short and long-term strategies and action plans and offers value-added solutions for the branch business partners and customers so as to exceed customer expectations. To ensure the effective implementations of new businesses plans and execution of retention strategy. To also play the role in making Etiqa as the preferred long term business partners for at the Branch, thereby enhancing Etiqa corporate image.
Job Description
- Build, develop and maintain long-term business relationships with all the intermediaries (Agency, Brokers and Direct to influence retention, growth of existing accounts and promote new business opportunities.
- Servicing including schedule visitation to all distributors / channels
- Promote value proposition in business procurement.
- Manage and monitor agents performances by setting individual targets
- Monitor Agency loss ratio.
- Assisting agents in penetrating new market by conducting presentation to clients to secure business for the Company as a whole.
- Recruitment of new productive agents and Franchise Dealers
- Strictly monitoring of Cash Before Cover and Premium Warranty regulation Ensure all documents required for issuance of policies are followed through.
- Implement effective credit control by ensuring all monies due are collected on time.
- Regular interaction with relevant functional areas such as Underwriters, Finance in ensuring turnaround time and service level agreement are met.
- Obtain feedback from intermediaries and customers and provide feedback.
Qualification / Requirement
- Bachelor's Degree in Business Administration, Marketing, Finance, Banking, Insurance, Economics, Management, or related disciplines.
- Strong academic achievement with a minimum CGPA of 3.00/3.30 and above (or equivalent) is preferred.
- Strong interest in sales, business development, insurance, customer relationship management, and channel management.
- Good interpersonal, communication, and presentation skills.
- Ability to build and maintain relationships with agents, brokers, customers, and business partners.
- Strong analytical and problem-solving skills with a customer-centric mindset.
- Self-motivated, proactive, and able to work independently as well as in a team environment.
- Proficient in Microsoft Office applications (Excel, PowerPoint, and Word).
- Willing to travel for branch visits, client meetings, and business development activities.
