Account Payment Officer

Key Responsibilities

• Monitor daily balances across various payment channels and update internal records accordingly.
• Verify customer application details and ensure all submitted information meets compliance.
• Ensure consistency between clients deposit and withdrawal methods.
• Select appropriate payment channels and execute payments in a timely and accurate manner.
• Update transaction statuses and payment details in internal systems.
• Collaborate with team members to allocate daily tasks and maintain workflow efficiency.
• Communicate effectively with cross-functional teams (e.g., Compliance, Customer Service, Account Team) to resolve payment-related issues.
• Liaise with external payment providers to maintain smooth operations and promptly address any issues or discrepancies.
• Handle urgent or priority payment requests effectively while maintaining accuracy.
• Manage time efficiently to meet tight deadlines and ensure smooth payment processing.

Requirements and Skills

• Strong attention to detail - 100% accuracy is essential in this role.
• Patience and diligence
- Able to maintain quality while handling repetitive tasks.
• Excellent communication and coordination skills
- Able to work effectively with various internal and external parties.
• Fluency in English
- Written and spoken.