Accounts Receivable Analyst

With a startup spirit and 125,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brandsand we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Inviting applications for the role of Senior Account Receivable Analyst (Taiwan Market)

In this role, you will be responsible for serving as the point of contact for customer (i.e. local market) queries and resolve any query issues according to defined policies and procedures and escalate as necessary any site customer issues related to queries to the Team Leader O2C. You will work closely with Local Finance (Stakeholders) in managing deliverables for Team Leader

You will work closely with the team on problem solving and troubleshooting when issues occur

Responsibilities:

• Support end-to-end process performance improvements through Performance Management and other Lean Sigma practices.
• Produce routine process reports (i.e Cash Forecasting, AR aging), schedules, and review summaries for management as required.
• Manage service level agreements and performance targets related to Accounts Receivables activities and deliverables.
• Support period end financial closing activities and year end activities for Accounts Receivables.
• Assist Team Leader to manage projects and deliverables under the O2C portfolio.

Qualifications

Minimum qualifications

• Diploma with Finance/Accounting.
• Proficient in Mandarin and English both written and spoken.
• Excellent customer service skills.

Preferred qualifications

• ACCA, CIMA, CPA or equivalent is preferred.
• Proficient in using Microsoft Office, particularly in Microsoft Excel.
• Proficient in using SAP.
• Work Experience in Shared Service Environment, particularly in Order to Cash roles.
• Act as Subject Matter Expert (SME) whenever required.
• Ability to plan and manage workload to ensure all key deadlines is met.
• Attention to detail, good analytical and problem solving capabilities.
• Excellent time management and planning skills.
• Drive to achieve results and deliver on goals.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.