Are you ready to embark in the exciting world of finance and technology Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team! *In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.
Why Singtel Finance Shared Services:
- Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.
- Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.
- Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.
The Accounts Receivable Manager reports to the Senior Finance Manager and works closely with both onshore and offshore Accounts Receivable teams across NCS Australia's group of companies, as well as with external customers. The role is responsible for day-to-day customer billing activities, including generating sales invoices, managing timely collections and investigating and resolving customer disputes.
Make an Impact by:
Customer Billing Activities:
- Prepare, verify and issue accurate customer sales invoices in line with contracts, pricing and billing schedules.
- Monitor outstanding receivables and perform timely collection activities.
- Investigate customer billing issues, disputes and discrepancies, ensuring prompt and effective resolution.
Customer & Stakeholder Management:
- Collaborate closely with onshore and offshore Accounts Receivable teams to ensure smooth end-to-end billing processes.
- Communicate with internal stakeholders and external customers to clarify billing details and resolve queries.
Compliance & Reporting:
- Maintain up-to-date billing records and documentation for audit and reporting purposes.
- Assist with month-end closing activities, including accruals and AR reporting tasks.
- Ensure all Billing activities adhere to internal controls, policies and audit requirements.
- Identify process gaps and recommend improvements to enhance efficiency and accuracy.
Skills for Success:
- At least a Bachelor Degree in Accountancy is required.
- Minimum 5 years of working experience in Billing, Accounts Receivable, or a similar finance operations role with experience of leading a team.
- Strong understanding of billing processes, AR cycles, invoicing standards and basic accounting principles.
- Ability to identify billing discrepancies, analyse root causes and communicate effectively with stakeholders, providing timely, accurate solutions to billing-related queries.
- High proficiency in Microsoft Office applications.
- Strong attention to detail and accuracy and strong analytical and problem-solving skills.
- Demonstrated people management capabilities with excellent verbal communication and interpersonal skills.
- Proven ability to prioritize tasks and manage workloads effectively.
- Meticulous and efficient in handling high-volume transactions.
Highly Advantageous to Have!
- Experienced in process improvement initiatives and process documentation.
- Understanding of end-to-end Procure-to-Pay processes.
- Skilled in using Power BI or Certinia (formerly FinancialForce).
Join us on our mission to continue defining the future of financial services. Apply Now!
