About Sonata Software
Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique PlatformationTM framework. Our 00+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services.
Sonata's AI-led modernization is enabled by a powerful suite of proprietary tools and assets. At the core is the Harmoni.AI Enterprise Platform, which includes AgentBridge-a governance and observability framework; Agent Builder-a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace-an internal ecosystem for modular, reusable agents.
Headquartered in Bengaluru, India, Sonata Software has a strong global presence, including key regions US, UK, India, Malaysia, Meico, Australia, DACH Germany/Switzerland) & Nordics Finland). We are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution space.
Deep collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI solutions. Our 30+years of partnership with Microsoft, and being part of the elite Microsoft Inner Circle, places us among the top 1% of global Microsoft partners. Sonata is now among the first companies to earn the Microsoft Frontier Partner Badge Also; Sonata Software is proud to achieve AWS Premier Tier Status in the AWS Partner Network.
Job Title:
Active Dir ectory Customer Engineer
Location: Remote (within Malaysia)
Duration: Full Time
Experience Level: 10+ years
We are seeking an experienced Active Directory Engineer to design, implement, and manage enterprise-scale AD and Entra ID environments. The ideal candidate will have hands-on experience with multi-domain forest design, hybrid identity integration, and security best practices aligned with Microsoft standards.
Key Responsibilities
Multi-domain forest design concepts
Forest trust planning and implementation
Domain Controller capacity planning and FSMO role placement
Organizational Unit (OU) topology design
Active Directory site topology and replication design
Group Policy strategy, design, and best practices
Privileged account management and Tier model implementation
Delegation of permissions and group management best practices
Integration of third-party LDAP applications
RODC (Read-Only Domain Controller) deployment and management
PowerShell scripting for automation and configuration management
Entra Connect configuration and synchronization
Management of hybrid identity between on-prem AD and Entra ID (Azure AD)
- Troubleshooting & Optimization
GPO policy processing and troubleshooting
Sysvol and AD replication health checks
Domain Controller performance optimization
Authentication troubleshooting, including cross-forest scenarios
Planning and introduction of new Domain Controller OS versions
Raising domain and forest functional levels
Implementation of change control and patch management best practices
Compliance alignment with enterprise security and operational standards
Active Directory forest and object recovery procedures
AD health checks and validation pre/post recovery
Strong knowledge of IPv4 / IPv6 networking
Active Directory–integrated DNS with secure dynamic updates
DHCP design, management, and configuration
Windows Firewall configuration and tuning
Understanding of port and protocol requirements for Active Directory services
Preferred Skills
Experience with gMSA, LAPS, and Tiering Model
Knowledge of Health Checks / On-Demand Assessments (ODA)
Familiarity with MIPS and VBD programs for Microsoft partner environments
Why Join Sonata Software
At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world's toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes net.
Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law. 
