Purpose of Job
The purpose of the job is to provide data management, and administrative support to ensure the effective and efficient processing of client's account-related tasks. The role aims to maintain accurate and up-to-date records, facilitate smooth operations, and support the overall operation functions of the Company.
Key Responsibilities
Operation Support
- Maintain records of transactions for auditing and reporting purposes.
- Manage data entry and update client account information into a database system.
- Conduct regular data quality checks to identify and correct any discrepancies or errors.
- Maintain physical filing systems for documents related to client accounts.
- Organize and file cover notes, policy documents, and other relevant paperwork.
Compliance
- Ensure compliance with relevant company and/or group policies and procedures.
- Maintain accurate records and correspondence.
Representing the Company
- Perform any other reasonable duties as required.
Knowledge and Experience
- Diploma or equivalent qualification with a minimum of 1 year of working experience.
- Preferably with experience in customer service or administrative experience.
- Good communication skills.
- Attention to detail and compliance-oriented mindset.
