About WhiteCrow
We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client's in-house talent acquisition teams.
About our client
Our client operates in the consumer financial services space, focusing on making everyday purchases and essential needs more accessible through flexible financing solutions. They support individuals across their financial journey—from obtaining their first line of credit to managing long-term financial flexibility—by enabling more informed and responsible credit decisions.
Our client has built a vast network that connects consumers with a wide range of small and mid-sized businesses, as well as providers in the health and wellness sector. Through this ecosystem, they play a meaningful role in supporting both customer financial well-being and the growth of businesses that form a critical part of the broader economy.
As an Admin Support (Executive Assistant), you will be responsible for...
- Coordinating and facilitating meetings, ensuring accurate documentation through comprehensive minute-taking and timely distribution.
- Managing visa application requests, end-to-end accommodation, travel arrangements, and logistical support for staff and visitors, ensuring efficiency, cost-effectiveness, and a seamless experience.
- Liaising with 3rd party service providers to ensure timely and compliant processing of Professional Visit Pass (PVP) application for both staff and external vendors.
- Managing with 3rd party service providers to ensure accommodation arrangements for long-stay foreign staff and vendors, including housing setup (apartment, condominium, or staff house), utility provisioning, and food delivery coordination.
- Participating in internal and external audits, ensuring timely closure of audit findings with proper documentation and evidence.
- Ensuring adherence to company policies and regulatory requirements, maintaining compliance across all administrative and operational activities.
- Coordinating with the canteen service provider to ensure consistent food quality, hygiene and food quantity to meet the daily operation's needs and to audit canteen timely manner and attend external audit if needed.
- Managing telephone system and deal with service provider if having issue.
- Managing office furniture; dealing with vendor and raise purchase requisition for new added or replacement.
- Actively engaging in safety, quality and compliance programs while providing comprehensive administrative support to operations.
- Serving as the primary contact for internal departments and external suppliers in managing administrative matters with efficiency and professionalism.
- Verifying and reviewing service provider / vendor billings to ensure accuracy, compliance with contractual terms, and timely processing.
What you already have...
- Degree in business administration or related field.
- Several years of experience working in an administrative role.
- Effective communication skills in multiple languages, both written and verbal to engage with different level of employees and service providers across diverse regions.
- Basic knowledge of office management systems and procedures.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Ability to handle sensitive information confidentially.
