Admissions Assessment Officer

Role: Admissions Assessment Officer

Location: Kuala Lumpur, Malaysia

Job type: Full time, Permanent

This position offers a hybrid work model, allowing flexibility between working from home and our office. Typically, employees are expected to work 2 days in the office per week

.
Why Q

SAt QS, we believe that work should empower you. That's why we foster a flexible working environment that encourages every employee to own their career whilst flourishing personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each othe

r.
It's our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change liv

es.
Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sec

tor.
At QS, you'll be responsible for implementing real change in the international higher education landscape. You'll take on meaningful challenges that see a positive impact across the business and the wider se

ctor.
We're confident you'll feel right at home here. QS was named as one of Newsweek's Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it's official: QS is a place where everyone can t

hrive.
T

he role
As an Admissions Assessment Officer, you'll play a vital role at the heart of our student admissions journey — helping talented individuals from around the world take the next step toward their academi

c goals.
Your work will focus on three k

1. ey areas:
   Evaluating potential: Reviewing and processing applications on behalf of our UK and ANZ university partners, ensuring every applicant meets the required entry
2. standards.Driving quality and insight: Verifying and assessing applications as part of a robust admissions process, helping universities make informed, confident
3. decisions.Supporting student success: Ensuring applications are complete, following up with applicants, and proactively guiding them through the process — turning interest into enrolment and ambition into op

portunity.
Role respo

• nsibilities
  Assessing applications with precision: Review and process student applications in line with client admissions policies and guidelines, ensuring every decision supports high-quali
• ty outcomes.Verifying credentials: Check and validate academic certificates, transcripts, English language results, and other supporting documents, including financial documentation whe
• re required.Supporting students and agents: Respond promptly and effectively to enquiries, guiding applicants through the process and providing a positive
• experience.Maintaining data integrity: Ensure accurate and consistent data management across multiple systems while upholding Q
• A standards.Professional collaboration: Communicate with clients in a constructive, professional manner and comply with all relevant policies, procedures, and
• legislation.Delivering efficiency: Ensure timely processing of applications, meeting agreed KPIs, while recording daily tasks and volumes
• accurately.Flexibility and adaptability: Work across multiple client systems, maintaining high standards of quality and consistency
• throughout.Any other duties that fall within the purpose and scope

of the role.
This role is perfect for someone who enjoys balancing attention to detail with meaningful impact, delivering a high-quality admissions service that helps students take the next step in their acad

emic journey.
Key skills

and experience
We're looking f

• or someone who:
  Has exceptional attention to detail - accuracy matters in every applica
• tion you assess.Has experience in international university admissions (hi
• ghly preferred).Possesses a strong understanding of international qualifications for entry into UK or Australi
• an universities.Can present documents clearly and professionally, ensuring information is accura
• te and complete.Is highly organised, able to prioritise tasks and meet deadli
• nes effectively.Can work both independently and collaboratively within a t
• eam environment.Brings strong analytical, critical thinking, and problem-solving skill
• s to their work.Communicates effectively in written and spoken English, ensuring clarity with students, agents,
• and colleagues.Is committed to achieving team goals and contributing to
• overall success.Has a good command of basic computer skills (Word, Excel, Outlook) and experience with student management systems such as E-Vision, StudyLink, or other commonly used unive

rsity platforms.

So, who are we

and what do we do
QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and

individual success.
We're behind the world's most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions

and guiding futures.
Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world's leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development thro

ugh higher education.
Join QS and you'll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our h

eadquarters in London.
With every talented new hire, business acquisition and bold initiative, we're strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the futu

re of higher education
We take investing in ou

• r people very seriously
• .
  Competitive base salaryAccess to an annual bonus scheme (f
• or qualifying roles only)20 days annual le
• ave, plus public holidaysGenerous mate
• rnity and paternity leaveAccess to an Employee Assistance Programm
• e (EAP) and MiCare healthA vibrant social environment and multicultural

and multinational culture

But that's not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to

• nurture a healthy mindset:
  Free subscription to the Calm App – the #1 app for sleep
• , meditation, and relaxationA focus on welfare which is led by our global wellness team, with mental
• health first aiders globallyAccess to a variety of diversity and incl
• usion initiatives and groupsStrong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with
• your Career annual PD eventSupport for
• volunteering and study leaveFree subscription to LinkedIn learning – with over 5000 courses and p
• rogrammes at your fingertipsOptions to join our outstanding

global Mentorship programme
Like what yo

u've heard Great, apply now!
As a candidate, we know the application and interview process can be daunting and so it's important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningfu

l work in the educa

tion space.
Equal opportunities
QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and

enable our business to thrive.

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