About Allied Forklift
With 28 years of experience in the Material Handling Equipment (MHE) industry, Allied Forklift (M) Sdn. Bhd. has built a trusted reputation in keeping businesses moving. We specialize in EV forklifts, warehouse equipment, and end-to-end solutions from sales and rental to servicing and maintenance.
Based in Bandar Teknologi, Kajang, we continue to support businesses across Malaysia with sustainable and innovative material handling solutions.
Today, we're entering an exciting new chapter. By incorporating Lithium-Ion Battery (LIB) MHE into our range, we're expanding to deliver sustainable, efficient, and electrification ready solutions — and we want passionate individuals to grow with us.
What We Offer
✅ Competitive salary & benefits
✅ Clear career progression opportunities
✅ Continuous learning & development
Job Summary:
As an After-Sales Executive, you will be a key contributor to our after-sales efforts, playing a crucial role in ensuring seamless coordination and support for our dynamic teams.
Your responsibilities include after-sales support, marketing coordination, customer relationship management, and various administrative functions.
Job Responsibilities:
After-Sales Support:
- Collaborate with the after-sales teams, including the Sustainability Officer and After-Sales Officer, to facilitate timely after-sales processes & tracking in our Telematics System
- Assist in the preparation of quotations, proposals, presentations, and contracts
- Support spare-parts tracking, receiving goods, stock count, and providing regular updates to the After-Sales Officer
Sales & Marketing Coordination:
- Support the Sales & Marketing team to generate quotations, sales invoices, delivery orders, and delivery preparations
- Communicate with customers via email to ensure the quotation is reaching the team
Marketing Coordination:
- Support the marketing team in the execution of marketing campaigns and initiatives
- Assist in the creation and dissemination of marketing materials
- Coordinate events, exhibitions, and trade shows, including logistics, booth setup, and promotion activities
Customer Relationship Management:
- Maintain and update customer databases, entering accurate and complete customer information
- Communicate with customers in relation to the new product launch
- Respond to customer queries and requests, providing relevant information and support promptly
Material Sourcing:
- Conduct material sourcing and research to gather insights on industry trends, competitor activities, and customer preferences
- Assist in analysing market data to contribute to the development of effective sales and marketing strategies
Job Skills and Qualifications:
- Degree in Engineering, Marketing, Business, or a related field
- Proven experience in sales coordination or marketing support roles
- Excellent organisational and multitasking abilities
- Strong written and verbal communication
- Proficiency in Microsoft Office and familiarity with marketing tools and platforms
- Ability to work collaboratively in a fast-paced environment
