Job descriptions:
1.Quality Assurance, After-Sales, and Training:
- Negotiate after-sales service agreements for the Malaysia markets, handle after-sales warranty parts and audits, and organize after-sales service training.
- Assist general distributors in monitoring and reporting product after-sales quality issues.
- Coordinate after-sales service claims issues between regional headquarters and general distributors.
2.Spare Parts Sales and Management:
- Manage the ordering, execution, and management of after-sales spare parts and accessories for Malaysia.
- Monitor the inventory turnover ratio of spare parts at general distributors.
Qualifications:
- Proficient in market analysis, new energy product maintenance, and management skills.
- Skilled in office tools experience with Tableau is preferred.
- Experience in automotive after-sales service management in Malaysia is preferred.
- Bachelors degree or above.
- Language Skills: Proficient in English communication, with strong abilities in Chinese (listening, speaking, reading, and writing) preferred.
- Work Experience: Minimum of 3 years of relevant experience.
