Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let's start your journey with an award-winning organization!
#UnbeatableCareerAwaits
Top Reasons To Join Us!
- Awarded For
- Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
- Bronze Winner in Cross-Generational Workforce Engagement (2024)
- Gold Winner for Excellence in Workplace Culture (2021)
- Comprehensive medical, dental, optical and insurance benefits
- Flexi working hours arrangements
- Staff Line & Device Subsidy
- Smart Casual Attire
- Child Parental Care Leave
- Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
- Special employee discounts for selected F&B Brands
Job Summary
We're looking for an AI & Automation Builder to design and build AI-driven automation on business initiatives. You'll run discovery conversations with business owners on your assigned projects, then turn what you learn into a working, well-documented solution. This role suits someone earlier in their career who's already started building hands-on with AI tools and wants to grow into running larger, more ambiguous initiatives independently.
The Day-To-Day Activities
- Runs discovery on smaller-scope or well-bounded workstreams directly with the relevant business owner.
- Builds and configures AI-driven automation — AI agent configuration, LLM-based workflow steps, low-code orchestration.
- Map out what's actually needed before building anything, documenting what's feasible and what isn't.
- Recommends the right treatment for each initiative (automate / AI-assist / manual), work closely with the Senior role, reviewing before commitment on anything ambiguous or cross-functional.
- Documents both discovery findings and build decisions clearly enough that Tech could pick it up without a rebuild.
About You
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
- 2 – 4 years of work experience, including at least 1 year hands-on with AI or automation building — LLM APIs, AI agent configuration, or similar.
- Preferred but mandatory for candidate with experience: Requirements-gathering or process mapping (i.e.: background in business analysis, product, operations, or consulting) comfortable running a stakeholder conversation without a script.
- Great communication skills and able to work directly with cross-functional and non-technical stakeholders.
- Working knowledge of REST APIs, web hooks, WABA concepts, and comfort with at least one low-code platform.
What's Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.
