AI Lead

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• Master's or PhD in Data Science, Computer Science, AI, or a related quantitative field.
• 710 years of experience in AI/Data Science.
• Strong hands-on experience in Python, SQL, LangChain, and Hugging Face.
• Experience in at least 3 of the following use cases:
• Conversational chatbots utilizing LLMs for intent detection
• AI enablement for CRM systems (e.g., Next Best Action)
• AI-based routing
• Sentiment analysis
• Voice transcription and audit
• Fraud, Waste, and Abuse detection
• LLM-based OCR and Intelligent Document Processing
• Experience managing C-suite stakeholders and partnering with them to develop and deliver enterprise-wide AI enablement roadmaps.
• Exceptional communication skills with the ability to engage both technical and non-technical audiences and translate business needs into AI solution designs.
• Hands-on experience with Azure or Google Cloud platforms.
• Experience managing ML artifacts and optimizing LLM costs is a strong plus.
• Proven track record of managing delivery teams of Data Scientists and AI Engineers for at least 3+ years.
• Demonstrated ability to translate AI solutions and performance into measurable business and monetary impact, while designing solutions aligned with commercial outcomes.
• Strong team player with cross-functional and cross-geography collaboration experience, working with multiple technical, business, and external vendor teams.
• Demonstrated critical thinking and strong analytical capabilities.