Air Freight Manager

Transprompt Freight (M) Sdn Bhd is a package and freight delivery company based in Shah Alam, Malaysia. The company provides comprehensive logistics and freight solutions to meet diverse client needs. With a commitment to reliability and efficiency, Transprompt Freight serves a wide range of customers across the region. Our core values emphasize customer satisfaction and operational excellence.

This is a full-time role for an Air Freight Manager, located on-site in Klang. The Air Freight Manager will oversee daily air freight operations, manage shipments, coordinate with customers and carriers, and ensure compliance with export regulations. The individual will also focus on optimizing processes, ensuring high-quality customer service, and providing training to team members as needed to enhance operational efficiency.

• Strong Communication and Customer Service skills to interact effectively with clients and stakeholders.
• Experience and knowledge in Export and Freight operations, including organizing and managing shipments.
• Ability to provide Training, mentoring, and support to team members to enhance their performance and efficiency.
• Excellent organizational, leadership, and problem-solving skills.
• Proficiency in logistics management software and familiarity with industry regulations.
• At least a diploma or degree in Logistics, Supply Chain Management, Business, or a related field.
• Proven experience as an Air Freight Manager or in a similar logistics role is an advantage.