Air Logistics Operational Care Specialist, Healthcare

How you create impact

• Manage and coordinate airfreight shipments accurately and on time, ensuring all customer transit time and service requirements are met.
• Execute bookings, prepare documentation, and monitor shipments from start to finish - proactively handling any deviations.
• Collaborate closely with Customer Care, Gateway, Warehouse, Customs, and Optimization teams to ensure smooth and compliant operations.
• Secure capacity and competitive buy rates with carriers or partners through KN gateways.
• Ensure compliance with all air transport regulations, KN standards, and industry guidelines.
• Drive process improvement and system optimization initiatives to enhance efficiency and visibility.
• Support account implementation and the transition from sales to operations, ensuring a seamless customer experience.

What we would like you to bring

• Background in Freight Forwarding, ideally with over 2 years of airfreight experience.
• Strong organizational, analytical, and problem-solving skills with keen attention to detail.
• A proactive, service-oriented mindset and the ability to work effectively under pressure.
• Excellent communication and teamwork skills when dealing with internal and external partners.
• Solid time management and ability to coordinate multiple priorities in a fast-paced environment.

What's in it for you

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.