AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

A key role within the Administration function, responsible for managing day-to-day office administration and front desk operations to ensure a smooth and professional workplace environment. As the first point of contact, the role plays a critical part in delivering a positive workplace experience while independently managing front desk activities and supporting core administrative processes. This position offers valuable exposure to corporate operations and provides an opportunity to build strong coordination, communication, and organisational skills in a dynamic working environment.

Front Desk Management
. Act as the first point of contact, delivering a professional and positive workplace experience to visitors and employees
. Own and manage day-to-day front desk operations, including handling enquiries and directing requests appropriately
. Maintain a well-organised, presentable, and professional front desk environment at all times
. Manage visitor coordination processes, including registration and basic access handling
. Ensure smooth daily front desk operations with minimal supervision

Administrative Support
. Own and execute purchase-to-pay processes for the Administration team, including end-to-end tracking of purchase requisitions, purchase orders, invoice processing, and payment documentation
. Ensure compliance with company procurement policies and maintain accurate records for audit and reporting purposes
. Liaise with vendors and internal stakeholders to resolve purchase-related issues and support timely processing
. Provide administrative support including documentation, record management, and data tracking
. Coordinate travel management processes, including handling requests, documentation, and follow-ups
. Manage office supplies and inventory, including monitoring stock levels and coordinating replenishment
. Support meeting room coordination and office scheduling activities
. Assist in ensuring smooth day-to-day office operations and internal coordination

Office Coordination & Workplace Support
. Coordinate deliveries, logistics, and internal office requests
. Support workplace-related activities to ensure a smooth and efficient office environment
. Assist in organising internal activities or small-scale events when required
. Act as a coordination point for basic operational matters across teams

Ad Hoc Duties
. Perform administrative and coordination tasks as assigned by the supervisor
. Support continuous improvement of administrative processes when required