Job Highlights
- Lead business readiness for AI rollouts in insurance
- Focus on distribution, customer, onboarding and claims
- Train users how to use AI and how to improve AI
- Report into Organisation Design Lead
- Work inside Digital Operations team
- Up to 11,500 USD monthly
About the Client
- A top-tier global financial services institution
- Major multi-year investment in data and artificial intelligence
- Hong Kong regional office with Asia-wide remit
- Digital Operations department driving AI adoption
Role Duties
- Assess business readiness before AI goes live
- Map stakeholder concerns and resistance points
- Design and deliver training on AI tools
- Create feedback loops to improve AI models
- Partner with Org Design Lead on workforce adoption
- Ensure smooth transition for distribution and operations teams
Role Requirements
- 8-10 years of experience in change management, junior profiles with 4-6 years are also welcome to apply
- Proven change management experience on AI projects
- Strong understanding of insurance operations
- Ability to talk through AI change work in detail
- Business readiness is your core skill, not project plans
- Experience training users on new technology
Why Apply
- Shape how AI lands in a global insurer
- Work alongside AI architects and product owners
- Real responsibility for user adoption and feedback
- Digital Operations focus with executive visibility
- Hong Kong-based role with regional impact
INTERESTED
Simply hit apply or send an email with your CV attached to [Confidential Information] and I will answer any questions you might have about the role.
Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.
