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Provides clinical training and support to customers, as a subject matter expert, on-site and/or remotely to ensure customer is prepared to operate their equipment according to a minimum of safe and effective use guidelines and to fully utilize the complex functionality of the technology to meet their business needs.
Varian A Siemens Healthineers Company's vision is a world without fear of cancer. To meet this challenge, we equip the world with new tools for fighting cancer.
Our history is one of pioneering developments in the fields of radiotherapy, radiosurgery, X-ray tube technology, digital image detectors, cargo screening, and non-destructive testing. We have a robust product portfolio and long-standing relationships with many of the world's leading clinicians.
We are looking for
Application Specialist.
S/He should provide clinical training and support to customers, as a subject matter expert, on-site and/or remotely to ensure customer is prepared to operate their equipment according to a minimum of safe and effective use guidelines and to fully utilize the complex functionality of the technology to meet their business needs.
Your Tasks And Responsibilities
- You will conduct product training for customers and employees, in particular training for complex situations involving multiple products.
- You will lead classroom lectures and laboratory sessions to ensure customers are trained to operate company equipment according to safety guidelines with the highest level of satisfaction.
- You will prepare lesson plans based on engineering documentation, field service requirements, and software documentation to address customers specific implementation questions.
- You will formulate complementary support training information in the form of quick tips, workbooks, video-media and implementation guides.
- You will collaborate with customers as well as the sales, product marketing, and technical support departments to ensure course material reflects current product features, and address customer inquiries including testing scenarios using company products.
- You will work with cross-functional teams as necessary to support and enable best services and optimize customer relations.
To find out more about the specific business, have a look at https://www.varian.com/
Minimum Required Skills And Knowledge
- Bachelor's or Master's degree in Radiotherapy, Medical Physics, or a related discipline.
- Minimum 2 years of clinical experience in radiation oncology.
- Strong understanding of clinical workflows and processes in a radiation oncology department.
- Excellent interpersonal, communication, and organizational skills, including strong writing skills.
- A team player who is meticulous, with strong critical thinking and problem-solving skills.
Special Job Requirements
- Willingness to work flexible hours, including beyond standard business hours when required.
- Willingness to travel to customer sites up to 75% of the time, including occasional weekends.
- Ability to proficiently deliver training on a minimum of 30% of the Varian product portfolio (after onboarding).
- Strong product knowledge to support cross-functional teams on various occasions (e.g. trade shows, sales support, marketing activities, testing).
Our Global Team
We are a team of 73,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.
Our Culture
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started.
To All Recruitment Agencies
Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our job's alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Healthineers specific businesses, please visit our company page here.
As an equal opportunity employer, we welcome applications from individuals with disabilities.
Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.
Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.
To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.
