Application Support Analyst

Requirements:

1. Application Management(Mandatory)

Includes application administration, module configuration skills.

1. Database: SQL, PostgreSQL (Mandatory)
2. Framework: Java, Spring Boot (Mandatory)
3. Cloud Platforms: Azure, AWS (Mandatory)
4. Networking Basics: TCP/IP, HTTPS, RDP (Mandatory)
5. 2nd Line Support Experience(Mandatory)

Preferably with retail background.

Note: Merely having L2 experience is not enough; candidates should demonstrate strong troubleshooting and escalation skills.

1. MSMQ(Adding Advantage)
2. QA/Test Design(Adding Advantage)

Preferably with retail background.

1. Monitoring Tools: Prometheus, Grafana (Adding Advantage)
2. Scripting: PowerShell (Adding Advantage)
3. Containerization: Docker, Kubernetes (Adding Advantage)
4. Logging Tools: EFK/ELK Stack (Adding Advantage)
5. Operating Systems: Windows, Linux (e.g., OpenSUSE) (Mandatory)
6. DevOps Methodologies(Adding Advantage)
7. ITIL Certs(Adding Advantage)

• Ability to travel to Europe for training in Q1Q2 2026, stay probably 2 to 3 weeks
• Availability to work from the office for the first 12 months post-project start (hybrid option later)
• Agreement to a contract clause limiting attrition post-training (tentatively 2-year commitment; HR to confirm)
• Shift 24/7