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Responsibilities:
Monitor and triage incidents; assign or resolve as needed.
Perform minor code fixes and configuration changes.
Execute SQL queries for troubleshooting and data validation.
Participate in monthly OS patching validation and post-patch testing.
Collaborate with Service Desk and vendors for escalations.
Skills & Experience:
Basic programming knowledge (Java, .NET, or similar).
Ability to write and execute SQL queries.
Familiarity with ITIL Incident Management.
Experience with ITSM tools (e.g., ServiceNow).
Strong coordination and communication skills.
Proficiency in English and Mandarin (spoken and written).
Ability to work rotational shifts and on-call standby
AVOWS Technologies Sdn Bhd
At Avows, our global network transcends borders, backed by a dedicated workforce at the helm of cutting-edge technologies. Millions worldwide have experienced the Avows difference. Committed to delivering more, we focus on benefiting our customers, associates, and communities across the globe. Fueled by new challenges, we consistently go the extra mile, offering genuine value. Our aim A better world for all, achieved together.
Unit 15-06 & 07, Tower A, The Vertical Business Suite Avenue 3,
Bangsar South, No.8, Jalan Kerinchi 59200 Kuala Lumpur
Tel: +603 2712 3456 Fax: +603 2712 3457
Job ID: 145188629
