OBJECTIVE & ROLE
- Run the environments by monitoring availability and taking a holistic view of system health
- Build software (tools) and systems to manage platform infrastructure and applications
- Improve reliability, quality, and time-to-market of our suite of software solutions
- Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
- Provide primary operational support and engineering for multiple large distributed software applications
- Lead and assist in implementing SRE best practices in the team and collaborations with other teams
- Help to train and coach new members of team who are new to the technologies and SRE practices
- Gather, analyze metrics from systems and applications to assist in performance tuning and fault finding
- Partner with development teams to improve services through rigorous testing and release procedures
- Participate in system design consulting, platform management, and capacity planning
- Create sustainable systems and services through automation and uplifts
- Balance feature development speed and reliability with well-defined service level objectives
- Continuously improve the solution monitoring solution of the operation
- Continuously implement any automation which improve the operation and reliability of the operation
PROFILE
- Degree or technical training in Computer Science, or equivalent combination of training, and/or experience
- Professional experience: Prior experience in software development (minimum 3 years).
Technical skills:
- Strong knowledge of Linux and VM.
- Competent knowledge of at least a database
- Ability to program with one or more high level languages, at least in Python
- Experience with log analysis
- Experience with root cause analysis
- Knowledge and experience in Nagios and Splunk will be added advantage.
- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
- Knowledge or experience in other related technologies (OpenShift, Kubernetes) are advantageous
Specific knowledge linked to the work: Mandatory:
- Strong troubleshooting skills and demonstrated abilities to diagnose and analyze software issues
- Experience managing 1st level support activities (Service Center, Support Line, etc.)
- Experienced with quality and performance monitoring processes
- Experience with Microsoft Office tools (Excel, Word, PowerPoint, Visio)
JOIN US!
We offer an exciting and challenging role, with great potential for personal development and a truly global impact. Help us contribute to a more secure world and enable trust in the digital society!
