Application Tech Support Practicioner

Adecco Staffing & Outsourcing Sdn Bhd

Kuala Lumpur

3-7 Years

MYR 6,000 - 8,500 per month

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Job Description

Role: Application Tech Support Practitioner

Duration: 12 months contract (Renewable subjected to performance)

Industry: Banking

Working Location: Kuala Lumpur

Working schedule: Rotational shift - Open to work in shift

Salary: Up to RM 8500 (based on skill and experience)

Benefits: Statutory contribution + Leave entitlement + Medical insurance

Key Responsibilities

Provide Level 2 technical support for enterprise applications hosted on Web/Java servers.
Perform incident analysis, troubleshooting, and resolution within defined SLAs.
Monitor application performance and proactively identify potential issues.
Support and maintain applicationszo9 running on JBoss or WebLogic.
Work closely with development, infrastructure, and database teams on escalations.
Execute routine operational tasks such as deployments, restarts, logs validation, and health checks.
Write and maintain SQL queries for troubleshooting and analysis.
Use Shell scripting for automation, monitoring, and operational tasks.
Support applications across Unix/Linux environments.
Work in a shift-based schedule, including weekends or on-call rotations when required.
Prepare and maintain technical documentation, runbooks, and knowledge base articles.

Requirements:

Years of Experience: L2 (3-5 years)
Platform / Product: Jboss or Weblogic
Server / Database: Oracle/MSSQL/MYSQL
Language: SQL & Shell Scripting
Operating Systems: Unix/Linux
Other Critical Requirements/Full JD: Mandatory:
Experienced working in L2 support
Willing to work on shifts
Experience in supporting applications hosted on Webservers and Java servers
Experience supporting applications hosted on webservers and Java application servers
Hands-on troubleshooting of performance, connectivity, configuration, and deployment issues
Willingness to work in shift rotations, including night shifts if required
Good communication and problem‑solving skills
Ability to work under pressure and manage multiple incidents simultaneously

Spotlight

Maternity leaves, Paternity leaves, Annual leaves, Health insurance

Education

Bachelors/ Degree

More Info

Job Type:

Contract Job

Role:

Other Roles

Function:

Others

Open to candidates from:

Malaysian

About Company

Adecco Staffing & Outsourcing Sdn Bhd

Perfect placements. Speedy staffing. Tenacious testing. Who’s Adecco, we hear you ask Only the top provider of first-class HR solutions. Our consultants work with some of the best, and most exciting, companies all over the world. We equip our clients with priceless industry insight and put everything we’ve got into training and mentoring our candidates.

We’re here to match talented people with the job opportunities and employers they’re looking for. On any given day we connect over 700,000 people with fulfilling opportunities that make the most of their skills now and enable them to develop new expertise for the future.

Job ID: 145636559

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