Area Manager

Responsibilities:

Perform hands-on operations work and handle the administrative responsibilities

Engaging with each store manager to drive all KPIs

Actively promote all company national marketing campaigns

Controlling labor and cost of goods across the region

Train, mentor and coach store managers & assist with their career growth.

Conducting 1 on 1 meeting with each store manager on a weekly basis.

Manage daily activities, including staffing, scheduling and customer interactions

Leading the Boost customer experience throughout all stores.

Completing company QAR (Quality assurance review) across all stores.

Ensuring cash sales and float for all stores are tally and accurate

Audit for equipment, supplies and materials

Requirements:

Candidate must possess at least Diploma/ Advanced/ Bachelor&aposs Degree in Food & Beverage Services Management or equivalent.

Have min 2-5 years of working experience in the related field is required for this position.

Prior experience in managing a cluster/ area of retail or F&B outlets is essential.

Excellent interpersonal & communication skills with excellent written & spoken English.

Must be detail-oriented and stay on task, as well as efficient in scheduling and able to manage all the events

Strong organizational skills to maintain the operations records

Strong communications skills to all levels - Operations Manager, Upper Management, Support Centre, staff, and customers

Able to work under pressure

Ability to work as part of a team in a fast-paced, continually changing environment.

Ability to identify areas of improvement and to develop and implement process improvements and SOPs within the Operations team.