Area Manager

Company Description Boost Juice Bars Malaysia is part of an international smoothie and juice brand that began in Adelaide and rapidly grew across Australia and Southeast Asia. Since opening its first Malaysian store at Suria KLCC in 2009, Boost Juice has expanded to over 250 outlets across Malaysia, Singapore, Thailand, Indonesia, and Brunei. The company is dedicated to inspiring healthy living by serving Seriously Healthy smoothies and juices that are at least 98% fat-free and free from artificial coloring, flavoring, and preservatives. Boost Juice is known for its vibrant, innovative culture and strong focus on developing a highly driven team. Team members enjoy the opportunity to work with a global brand in a dynamic environment with real potential for rapid career growth as the company continues to expand in the region.

Role Description This is a full-time, on-site role based in WP. Kuala Lumpur. The Job Title role involves delivering excellent customer service, preparing and serving smoothies and juices according to Boost standards, and maintaining a clean and safe store environment. The role includes handling cash and electronic payments accurately, managing stock levels, and ensuring proper storage of ingredients. Team members will follow food safety and hygiene procedures, support promotional activities, and contribute to achieving daily sales targets. The role also requires collaborating closely with colleagues, following guidance from store leadership, and actively participating in training and development programs.

Qualifications

• Strong customer service skills, with the ability to engage warmly with diverse guests and handle inquiries or issues professionally.
• Basic cash handling and point-of-sale (POS) operation skills, with attention to accuracy and accountability.
• Understanding of food safety, hygiene practices, and safe handling of fresh ingredients in a food and beverage environment.
• Teamwork and communication skills, including the ability to collaborate effectively in a fast-paced, high-energy setting.
• Reliability and time management skills, with the capacity to work shifts, weekends, and public holidays as needed.
• Comfort with standing for extended periods and performing hands-on tasks in a busy store environment.
• Prior experience in retail or food and beverage is an advantage but not mandatory; a strong interest in health and wellness is beneficial.
• Minimum secondary school education or equivalent; additional hospitality or customer service training is an added benefit.