Location: Penang
The Area Sales Specialist is responsible for driving sales performance and brand dominance within the assigned area by acting as the primary liaison with Building Managers (BM), leading ground execution, and owning area-level intelligence to support effective sales and marketing decisions.
Key Responsibilities
1. Building Manager (BM) Engagement
- Act as the single point of contact (SPOC) for all assigned Building Managers within the area.
- Build, maintain, and strengthen relationships with BMs to unlock sales, marketing, and access opportunities.
- Convert strong BM relationships into qualified leads, on-ground support, and improved sales conversion.
- Coordinate closely with Field Sales to ensure BM-generated leads are properly followed up and fulfilled.
2. Brand Presence & Ground Execution
- Drive and dominate brand presence within the assigned area through consistent and visible ground activities.
- Plan and execute localized sales and marketing initiatives (e.g. roadshows, booths, flyers, building activations).
- Ensure brand visibility, compliance, and quality of execution across all assigned buildings.
- React swiftly to competitive activity with appropriate ground tactics when required.
3. Area & Building Intelligence Management
- Own and maintain area and building-level intelligence, including:
- Building status and readiness
- Demand potential
- Competitor presence and activity
- Access challenges or blockers
- Provide regular insights and feedback to management to support market prioritisation and tactical decisions.
- Identify high-potential buildings and critical areas for focused execution.
4. Cross-Team Coordination
- Work closely with Field Sales, Dealers (where applicable), and internal stakeholders to ensure smooth execution.
- Support alignment between ground execution and broader sales strategies.
- Escalate risks, issues, and opportunities in a timely and structured manner.
Job Scope
- Develop and maintain strong working relationships with Building Managers (BM), Developers, and Channel Partners, acting as the key point of contact within the assigned area.
- Develop and execute area-level sales strategies and plans to achieve sales targets and brand presence objectives.
- Identify sales opportunities and plan, develop, and implement targeted sales and marketing initiatives to drive acquisition and conversion.
- Monitor all planned sales and marketing activities, ensuring timely execution, effectiveness, and achievement of business objectives.
- Manage and ensure that complaints, issues, and support requests raised by Building Managers are properly attended to, escalated to relevant internal TIME stakeholders, and resolved in a timely manner.
- Manage, maintain, and enhance relationships with existing partners, ensuring long-term collaboration and mutual value creation.
Required Skills
- Excellent communication and interpersonal skills, with strong negotiation capabilities
- Effective decision-making and problem-solving skills, able to act quickly and appropriately in dynamic situations.
- Result-oriented, self-motivated and collaborative, capable of working independently and as part of cross-functional teams with internal and external stakeholders.
- Adaptable and flexible, able to thrive in fast-paced and evolving environments.
- Attention to detail, ensuring accuracy and quality in promotional materials, campaigns, and on-ground activities.
Requirement
- Minimum Diploma and above
- Strong interpersonal, communication, presentation and negotiation skills
- Highly committed, motivated and have good team spirit
- Able to work independently with minimum supervision
- Able to work under pressure and perform ad hoc duties
- Able to travel
- Outgoing and friendly personality
- Fluent in English & Bahasa Malaysia
- Knowledge in Excel, Word and PowerPoint
- Own Transport
- Able to work off-hours or on public holidays if required
