Role: Artwork Coordinator
The Artwork Coordinator is responsible for ensuring artwork changes are progressed effectively, efficiently and on time. These activities will be completed in collaboration with all the relevant parties in the artwork process, both internal and external within the remit of the artwork hub or market(s) covered by the role.
About the Role
Act as a point of escalation to resolve issues and conflicts, as well as oversight of the artwork change global programmes for associated Market/HUB. Collates and analyses market performance data and information to support overall supply chain performance monitoring and improvement.
Responsibilities
- Artwork Coordinator acts as Project Manager of an artwork change in Artwork Management System, prepares a project plan against the pack implementation strategy and timings provided by regulatory and manufacturing site lead-times.
- Coordinate internal and external stakeholders to ensure timely delivery of packaging artwork whilst adhering to artwork and packaging supply chain and local processes and procedures.
- Manage artwork approval between all relevant parties in the artwork process, both internal (regulatory, site, other required by business) and external (manufacturing sites).
- Maintain and update the artwork and packaging supply chain data systems and any local artwork tracking tools, providing status updates to the artwork manager and key internal stakeholders highlighting any issues or risks to delivery.
- Participate in cross-functional project meetings, providing guidance on key artwork timings, milestones and issues.
- Conduct regular Team Performance Meetings for their Hubs (Management of Local trackers, Specific Team Governance and Performance Meetings).
- Communicates any changes to the timings during the artwork process to Regulatory and Sites and all any other relevant parties.
- Carries out performance tracking and escalates issues as required to ensure on time expected delivery of artwork for new/changed packs in market.
- Offers mentorship and training / coaching to staff taking responsibility for artwork tasks, supporting them to achieve the required levels of competence for unsupervised working in the artwork process.
- Executes continuous improvement projects as required to improve any aspect of service delivery to the client group or across the whole artwork and packaging supply chain.
- Managing performance and associated improvements of the market managed.
- Support in Ad Hoc and LOC specific needs based on business requirements and Hub Managers local ways of working subject to agreement with APS Artwork Operations Team and Hub Artwork Manager / Lead.
Role: Artwork Operator
Core Competencies:
- 1-2 years of experience in Graphic designing/Artwork creation is required, preferable experience in Package Designing of FMCG/Pharma products.
- Quality mindset and has an eye for detail.
- Must be able to read/write/speak Japanese language.
- Good hands-on experience in Adobe CC applications like Adobe Illustrator and Indesgin is mandatory.
- Would be good to have Photoshop and CAD application knowledge as well.
Responsibilities:
- Creates accurate, technically correct production packaging artwork in accordance with approved artwork brief, technical drawing and/or any reference provided in the change order to create the new artwork.
- Ensures that change requests/orders, artwork briefs and technical specifications are appropriate and complete before proceeding with the artwork creation process.
- Adheres to artwork production standards and SOPs and maintains data accuracy during artwork production.
- Carries out all appropriate transactions and recording processes in the Artwork Management Systems and other computer software as necessary to maintain accurate and complete records of the progression and completion of artwork.
- Helps in coordination of production artwork created by any third-party suppliers, ensuring that client standards are adhered to.
Additional Skills:
- Good communication and presentation skills.
- Should be able to communicate with clients through various medium like Email, Teams call, Chat, etc.
- Technically trained and / or qualified in commercial/production artwork creation tools and techniques.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.
