Asset Manager CSC (Japanese Speaker)

Position: Asset Manager CSC (Japanese Speaker)

Project Description: IT Hardware & Networking

Salary: RM 3700 Basic + LA - RM4500 + KPI: MaximumRM300(*According to your grades( )

Location: KL Central

Shift: 8:00am 5:00pm / 9:00am 6:00 pm (Closed on Saturdays, Sundays)

Role Summary

This position will correctly and efficiently manage client IT assets (hardware, software, licenses) and ensure they are always in optimal condition

Main Duties

Providing asset management services for customers

Reviewing, updating, and integrating asset information

Managing data discrepancies (MACD support)

Checking the integrity of IB (product installation data)

Supporting maintenance contract and license renewals

Analyzing usage and providing optimization recommendations

Compliance verification and customer support

Qualifications and Skills

Business level Japanese (N1), English level B1 or above

University graduate plus 1-4 years of customer service experience (2+ years of which should be IB management, etc.)

*Diploma plus 3 years is acceptable; high school graduates are not eligible.

Advanced Excel, Tableau/Power BI experience, data analysis skills

Strong communication and presentation skills

ITIL, HAM/SAM certifications preferred

Desired experience (3+ years)

Experience in contract renewals, quotations, billing, price management, and sales management