Assistant Executive Housekeeper

Company Description

Vivatel Kuala Lumpur is a modern city hotel strategically located along Jalan Loke Yew, providing convenient access to key areas in Klang Valley. With its blend of contemporary design and natural inspiration, the hotel offers comfort and indulgence to its guests. It features well-appointed rooms and excellent facilities, ensuring a pleasurable and memorable stay. Vivatel Kuala Lumpur is ideal for travelers who wish to explore the vibrant city of Kuala Lumpur while enjoying extraordinary living experiences.

Role Description

This is a full-time on-site role in Kuala Lumpur, WP, for an Assistant Executive Housekeeper. The Assistant Executive Housekeeper will oversee daily housekeeping operations, ensuring high standards of cleanliness and maintenance throughout the hotel. Responsibilities include supervising and training housekeeping staff, managing the laundry operations, maintaining organization within the department, and addressing guest requests to ensure exceptional customer service. The role requires a proactive and efficient professional with attention to detail and a focus on enhancing guest satisfaction.

Qualifications

• Proficiency in housekeeping operations and processes.
• Strong communication and customer service skills to effectively interact with staff and guests.
• Excellent organization skills to manage housekeeping schedules and departmental operations efficiently.
• Experience in training and mentoring housekeeping staff.
• Ability to work collaboratively in a team-oriented environment.
• Previous experience in housekeeping or hotel operations is an advantage.
• Flexibility to work varied shifts, including weekends and public holidays.