About JLL: JLL, a Fortune 500 company founded in 1783, is a global leader in commercial real estate services. Operating in 80+ countries with 100,000 professionals, we offer comprehensive property management, leasing, capital markets, and consulting services across various sectors. Our commitment to innovation, sustainability, and excellence drives the industry forward.
Position: Assistant Facilities Manager
Location: Bayan Lepas, Pulau Pinang, Malaysia
Position Overview: Seeking an experienced Assistant Facilities Manager to oversee Facilities operations for a prestigious technology client. The role involves managing facility operations, maintenance, and client relationships.
Key Responsibilities
- Site Facilities Coordination
- Coordinate with landlord's maintenance team to implement building procedures and performance measures and ensure they are always maintained.
- Coordinate with landlord's maintenance team to ensure all building maintenance requirements are met.
- Propose innovative suggestions to reduce costs and improve operational standards.
- Support space planning initiatives and management of small projects onsite.
- Site attendance is required and to support emergencies onsite as and when required.
- Client/Stakeholder Management
- Proactively engage stakeholders to ensure that on site client's expectations are met
- Build and develop effective client / stakeholder relationships across multiple levels of the organisation
- On-site key point of contact for Facilities in the client's premises
- Procurement and Finance Management
- Ensure vendors are well-managed, delivering services on time and within budget
- Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as JLL's best practice
- Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements including JLL's code of ethics.
- Ensure financial processes are always followed.
- Assists in end-to-end local finance processes including validating monthly accruals, purchase order creation and invoice submission.
- Health & Safety Management
- Ensure the provision of a safe working environment
- Ensure compliance with statutory regulations on fire, health and safety standards
- Ensure escalation procedures and incident reporting procedures are implemented and in place
- General
- Achieve Key Performance Indicators and Service Level Agreement targets.
- Assist in preparation of monthly, quarterly reports to present to client.
- Any other duties as assigned by APAC Regional Account Manager.
Ideal Experience
- Min. Bachelor's degree in Engineering, Business or other relevant field with 3-4 years experience in Facilities Management.
- Knowledge of local occupational health and safety requirements
- Knowledge of critical facilities
- Knowledge of vendor management for specialized services
- Understands basic technical aspects of property management and building maintenance.
- Proven capacity to understand and interpret commercial contracts.
- Strong budget management and financial analysis skills.
JLL is an equal opportunity employer offering competitive compensation, benefits, and growth opportunities. Join us in shaping the future of real estate services!
