We're looking for an experienced IT Manager to lead our infrastructure, security, and automation initiatives - ensuring everything runs efficiently, securely, and seamlessly.
What You'll Do:
- Manage and troubleshoot IT assets (laptops, printers, network hardware).
- Oversee firewalls, VPNs, and access controls to maintain secure connectivity.
- Maintain internal databases with proper backups and permissions.
- Implement and monitor security protocols across systems and endpoints.
- Detect and respond to security incidents promptly.
- Keep systems and software updated with regular patches.
- Ensure data encryption, secure backups, and password/access management.
- Maintain compliance with ISO 27001, CIS, PDPA, GDPR, and related standards.
- Conduct security audits, risk assessments, and follow up on action plans.
- Collaborate with the Data Team on privacy and security controls.
- Develop and update IT policies; conduct staff security training.
- Manage user onboarding/offboarding processes.
- Automate workflows and Google Workspace administration using scripts.
What We're Looking For:
- 5-7 years of experience as a System Administrator or similar IT infrastructure/security role.
- Strong knowledge of: Windows and/or Linux system administration; Firewalls (e.g.,Sophos), network security; and Backup systems and disaster recovery planning.
- Familiar with cloud services (GWS) and other available SaaS tools.
- Familiar with basic database administration (MySQL/PostgreSQL) for internal tools.
- Strong understanding of cybersecurity frameworks (NIST, CIS, ISO 27001).
- Ability to document and communicate technical issues to non-technical stakeholders.
