Assistant Maintenance Manager (Logistic)

E5612L

• Responsibilities:

• Delivering a comprehensive service to enquiring customers

Maintains customer satisfaction by providing problems-solving resources

• Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing, transportation, shipping arrangement

Develop rapport with customers by ensuring customers satisfaction through trouble shooting issues with professionalism

• Handled customers new inquiries, complaints, billing and payment extension/service requests

Monitored the daily shipping activities and communicated effectively with Customer Service team members to maintain clearly defined expectations.

• Perform any other ad-hoc duties as assigned.

• Requirements:

Degree holder in business management or equivalent qualification

• Excellent verbal and written communication skills.

Mature, multi-tasking and able to work under pressure

• Strong problem solving skill and experience in handling complex customer's issues

• Responsibilities:

• Delivering a comprehensive service to enquiring customers

Maintains customer satisfaction by providing problems-solving resources

• Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing, transportation, shipping arrangement

Develop rapport with customers by ensuring customers satisfaction through trouble shooting issues with professionalism

• Handled customers new inquiries, complaints, billing and payment extension/service requests

Monitored the daily shipping activities and communicated effectively with Customer Service team members to maintain clearly defined expectations.

• Perform any other ad-hoc duties as assigned.

• Requirements:

Degree holder in business management or equivalent qualification

• Excellent verbal and written communication skills.

Mature, multi-tasking and able to work under pressure

• Strong problem solving skill and experience in handling complex customer's issuesL

• Responsibilities:

• Delivering a comprehensive service to enquiring customers

Maintains customer satisfaction by providing problems-solving resources

• Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing, transportation, shipping arrangement

Develop rapport with customers by ensuring customers satisfaction through trouble shooting issues with professionalism

• Handled customers new inquiries, complaints, billing and payment extension/service requests

Monitored the daily shipping activities and communicated effectively with Customer Service team members to maintain clearly defined expectations.

• Perform any other ad-hoc duties as assigned.

• Requirements:

Degree holder in business management or equivalent qualification

• Excellent verbal and written communication skills.

Mature, multi-tasking and able to work under pressure

• Strong problem solving skill and experience in handling complex customer's issues

Job Types: Full-time, Permanent

Pay: RM6,

• 00 - RM7,000.00 per month
  
  Benefits:
• Additional leave

Cell phone reimbursement

• Dental insurance

Flexible schedule

• Free parking

Health insurance

• Maternity leave

Meal allowance

• Meal provided

Opportunities for promotion

• Parental leave

Professional development

• Vision insurance

Work from home
Schedule:

• Monday to Friday

Supplemental pay types:

• 13th month salary

Attendance bonus

• Overtime pay

Performance bonus

• Yearly bonus

Ability to commute/relocate:

• Pasir Gudang: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Required)

Experience:

• Logistics: 2 years (Required)

Leadership: 2 years (Required)

Language:

English (Preferred)