Position Objectives
- Provide day-to-day BAU BPC support to LBUs using SAP.
- Ensure solutions are consistent with regional template and ensure regional solution architecture team is aligned.
Role and Responsibilities
Perform BAU Activities – Incident and Service Request:
- Perform diagnosis / investigation / troubleshooting.
- Perform configuration changes/ fixes or work closely with vendors where necessary to resolve incident.
- Manage all assigned SNOW ticket pertaining to enquiries and incident and deliver according to SLA target.
Perform BAU Activities – Change Request:
- Develop & update Change Scope Analysis (CSA) and documentation (i.e. Functional Specification Documentation (FSD)).
- Perform configuration / code changes & Unit Test (including coordination with 3rd party where necessary).
- Prepare test scenarios & acceptance criteria.
- Inform on readiness for Regression Test / Production deployment.
- Prepare & submit Change Deployment Template.
- Close ticket upon successful Production deployment OR Close ticket upon receiving successful-deployment-confirmation from Integration Manager.
- Perform Post Deployment Validation.
Perform BAU activities as per defined in accordance with GASC USC-Finance operational policy (i.e. Complexity Matrix, Standard Operating Procedure) which are generally of moderate to complex scenarios.
- Ensure solutions are consistent with regional template.
- Positive collaboration with all stakeholders on BAU related matters.
- Support end users in system usage and assist in raising overall SAP proficiency of the end user base and act as a GASC USC-Finance ambassador.
- Provide training to end users.
- Participate in project activities with mainly on BPC focus.
- Support BPC technical activities such as data extraction, data manager package and package link, input and output templates.
- May require short term travel, standby and shift arrangements.
- Supporting Team Manager on work assignments as per required.
Job Requirement
- Bachelor's Degree in Information Systems or Accounting equivalent is required
- 5 to 8 years relevant experience in regional solution / system support with SAP BPC focus across the APAC region
- At least 3 end to end project implementation experience in BPC will be added advantage
- Applied accounting / business knowledge in SAP BPC 10.0/ BPC 2021 system
- Proven business analysis experience with end-to-end Consolidations functions
- Good understanding of Budgeting and Forecasting processes
- Configuration experience with BPC (or comparable) consolidation tools
- Working knowledge of SAP BW is preferred
- Knowledge of the SAP FICO modules and ANAPLAN will be added advantage
- Experience with hands-on BPC functional, technical design and configuration is a must
- Strong VBA experience & excellent knowledge of MS Office Excel functions is preferred
- Relevant SAP certification
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