Why Us
In AIA Digital+, we serve as AIA's Group-led Technology, Digital & Analytics hub by evolving innovative technology to shape the future. We aim to design & develop a detailed, human centered experiences to positively impact the lives of millions of people.
Join us as a part of AIA Group today!
Position Objective
Our team consistently handles operational issues across enterprise reporting and data integration platforms. These primarily involve Power BI reporting, SQL-based data validation, and Azure Data Platform & Integration Services, together with active coordination with business stakeholders to restore services within SLA.
Roles & Responsibilities
- Power BI: Troubleshoot refresh issues, manage access, deployment and report troubleshoot
- SQL: Data validation, query troubleshooting, root-cause analysis
- Azure Data Platform & Integration Services: Pipeline failure analysis, reruns, schema updates, alert investigation
- ServiceNow: Incident handling and stakeholder coordination
Requirements
- Strong hands-on experience with Power BI, particularly in refresh failure troubleshooting and access/RLS management
- Strong SQL skills for operational support, investigation, and issue resolution
- Ability to work independently and own incidents end-to-end
- Good stakeholder management and communication skills in a production support environment
- Willing to support after office hours or on weekends when required for priority incidents
Good to have:
- Exposure to Azure Data Platform & Integration Services (e.g. Azure Data Factory)
- Familiarity with cloud-based data integration and monitoring concepts
- Databricks exposure is an advantage
- Coding or scripting experience (e.g. Python, SQL, or similar) for automation and efficiency improvements
