AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Provide day to day SAP functional services covering Financial Asset Management/ Treasury and Risk Management, Market Risk Analysis (MRA) for AIA Business Units.

Ensure solutions are consistent with regional template and ensure regional solution architecture team is aligned.

• Perform BAU Activities - Incident and Service Request:
  • Perform diagnosis / investigation / troubleshooting/ enquiries.
  • Perform configuration changes/ fixes or work closely with vendors where necessary to resolve incident.
  • Resolve and close ticket within Service Level Agreement (SLA) and ideal Turn Around Time (TAT)

• Change Request Delivery
  • Develop & update Change Scope Analysis (CSA) and documentation (i.e. Functional Specification Documentation (FSD)).
  • Perform configuration / code changes & Unit Test (including coordination with 3rd party where necessary).
  • Prepare test scenarios & acceptance criteria.
  • Inform on readiness for Production deployment.
  • Prepare & submit Change Deployment Template.
  • Close ticket upon successful Production deployment.
• Perform BAU activities as per defined in accordance to GASC USC-Finance policy (i.e. Complexity Matrix, Standard Operating Procedure) which are generally simple to complex scenarios.
• Ensure solutions are consistent with regional design architecture.
• Positive collaboration with all stakeholders on BAU related matters.
• Support end users in system usage and assist in raising overall SAP proficiency of the end user base and act as SAP ambassador.
• Provide training to end users (where necessary).
• May require short term travel, active standby, and shift arrangements.
• Supporting Team Manager on work assignments as per required.

Minimum Job Requirements:

Education

• Bachelor's degree in Information Systems/ Computer Science/ Business or Accounting equivalent discipline.
• Minimum 6 years relevant experience in regional solution / system support with SAP focus across the APAC region.
• Strong understanding of Treasury and Risk Management, Market Risk Analysis will be added advantage.
• Have experienced supporting various Product types for money market, securities, derivatives, forex.
• Relevant SAP Centre of Excellence/ Shared Service experience and End-user support track record.
• Applied accounting / business knowledge in IFRS.
• Managing communication with key stakeholders (i.e. finance business users).