Job Scope
You will lead the Finance & Accounts function for our franchise network, with strong focus on collections (AR) and cash flow management. You will supervise 2 team members, ensure disciplined follow-up with franchisees, and maintain accurate reporting and compliance.
Chinese language is important because most of our franchisees/clients are Malaysian Chinese.
Key Responsibilities
Collections (AR) & Cash Flow Management (Core Focus)
- Drive AR ageing control and ensure timely collection from franchisees
- Follow up on outstanding payments, reconcile payment proof, and resolve discrepancies
- Prepare weekly cash flow forecast and cash position updates for management
- Monitor incoming/outgoing cash, prioritise payments, and flag risks early
Accounts & Daily Operations
- Oversee AP/AR, invoicing, receipts, payment tracking, and documentation discipline
- Review bank reconciliations and ensure proper filing/supporting documents
- Ensure accurate records in accounting system and Excel/Google Sheets
Reporting & Documentation
- Prepare weekly/monthly summaries: AR ageing, collection status, cash flow, expenses
- Maintain clean audit trails and document control (softcopy filing, naming, versioning)
- Improve reporting templates/dashboards for visibility and decision-making
Team Leadership (2 pax)
- Supervise and coach 2 staff: task allocation, review, training, follow-up
- Set timelines/checklists and ensure accuracy and on-time deliverables
- Maintain SOPs and improve team productivity and work quality
Audit, Compliance & License Support
- Coordinate documentation for audit, tax agent, and statutory submissions
- Support license applications/renewals by compiling required documents and tracking progress
- Coordinate follow-ups with internal teams, centres/franchisees, consultants, and authorities
Process Improvement Support
- Improve SOPs, checklists, trackers to reduce errors and speed up closing/reporting
- Support finance digitalisation (document control, reporting templates, trackers/system improvement)
Requirements
Must-Have
- Diploma/Degree in Accounting, Finance, or related field
- 5–8 years relevant experience (finance/accounts)
- Strong experience in collections (AR), ageing control, and cash flow management
- Strong Excel/Google Sheets skills (pivot table, lookups, reconciliations)
- Structured, responsible, strong follow-up, able to handle franchisee coordination
- Able to communicate in Chinese (spoken & written) for franchisee support
- English required; Malay is a plus for internal coordination
Advantage
- Experience handling franchise/multi-branch/centre network billing & collection
- Familiarity with accounting software (e.g., SQL Account)
- Exposure to audit documentation and license/permit paperwork
- Prior experience supervising a small team
