Job Description
What is the opportunity
CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.
Working hours: 9am 6pm
Region: Europe (e.g. Luxembourg, Ireland, Switzerland)
What will you do
- Fee Schedule/fee agreement interpretation & setup of fee rate into system/excel invoice template
- Retrieve and upload manual data collection
- Generate invoice, perform control and provide justification on trend analysis
- Validate invoice and send to client
- Follow up on aged receivables (unpaid outstanding invoices)
- Verify client's authorization on invoice payment
- Justify break items on invoice payment mismatch against invoice amount
- Validation on high risk processes
- Allocate and monitor tasks (e.g. client allocations) to team members
- Investigate and provide response to client/Client Facing teams within KPI's timeline
- Coordinate with all related stakeholders to provide a consolidated response to client's query
- Perform fee impact calculation on potential invoice undercharge/overcharge queries
- Provide support on departmental or enterprise-wide initiative/projects
Complment
What do you need to succeed
Must-have
At least 3 years working experience on related process or industry
Proficient in business language (English)
Proficient in Microsoft Office applications (e.g. Outlook, Teams, Excel, Word, Power Point, Access)
Proficient in Organizational skills and Communication skills
Experience on Financial Services industry (e.g. Fund/Investor Services)
Nice-to-have
Experience on client billing process and/or account receivables process
Understanding and application of Fee Schedule/Fee Agreement with client
Understanding of Products offered to clients and its Operational nature
Experience in SQL or Excel VBA
Starting date 01/10/2025 Position with management No Minimum level of study Bachelor Degree / BSc Degree or equivalent Training / Specialization Tertiary educated with relevant background - accounting, finance, business management, investment banking, etc.
- At least 3 years working experience on related process or industry
- Experience on Financial Services industry (e.g. Fund/Investor Services)
Minimum experience level 3-5 years Skills needed
- Proficient in Organizational skills and Communication skills
- Experience on client billing process and/or account receivables process
- Understanding and application of Fee Schedule/Fee Agreement with client
IT tools Experience in SQL or Excel VBA Languages English
CACEIS is the asset servicing banking group of Crdit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients. Through offices across Europe, North and South America, and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary and fund administration, fund distribution support, middle office outsourcing, issuer services and transfer agent. With 7,000 employees and a large client base, CACEIS is a European leader in asset servicing and one of the major players worldwide By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.
